Lehigh Valley Hyundai

Great Customer Service I went in to get an oil change and went above and beyond what I expected. The staff was great and it took incredibly fast to get my car serviced and I went in to get an oil change and went above and beyond what I expected. The staff was great and it took incredibly fast to get my car serviced and back on the road. I recommend this to anyone who is a Hyundai owner because they take care of their customers and their cars. More

Fit me in without an appointment to replace headlamp I was near the dealership on Saturday when I noticed one of my low beams had blown out, so I stopped in to make an appointment. I was very pleased whe I was near the dealership on Saturday when I noticed one of my low beams had blown out, so I stopped in to make an appointment. I was very pleased when they replaced the headlamp right then and there, even without an appointment, so that I would be able to drive at night with the proper illumination. More

Overall Experience My wife and I were considering a purchase of a replacement vehicle, used or new, and were additionally considering makes that Lehigh Valley dealership My wife and I were considering a purchase of a replacement vehicle, used or new, and were additionally considering makes that Lehigh Valley dealerships didn't carry. We had been searching for a few weeks with a list of criteria the replacement car must meet and a few "nice to haves" we wanted to consider. We hadn't purchased a car since 2001 and needed an "education" on the options and packaging of the different vehicles in order to make informed decisions. All other experiences in our searching were the stereotypical car sales experience. During our visit to Lehigh Valley Honda we met Matt Proscia who's sales personality was wonderful, answering all our questions fully and understood, and was not deterred by, our desires to explore other makes. Upon our request, Matt even offered the name of a Lehigh Valley Hyundai salesman with a similar sales personality as his. During our next visit we met with Matt's recommendation, Cody Whitehead, who was just a impressive as Matt. Cody was as straight forward and informative as Matt. We did continue searching across three other dealerships but ended back at Lehigh Valley Hyundai with Cody. During our unscheduled subsequent visits and test drives Matt (the Honda salesman) even came over to assist us with the Hyundai process while Cody entertained pre-scheduled commitments before returning to assist us. Cody and Matt worked as a team, despite their different roles, For my wife and I, this showed the overall dealership's commitment to customer satisfaction, not just a salesman's commission. We ultimately purchased our new vehicle meeting our family's needs with both Matt and Cody there as we received our vehicle. I would definitely recommend Matt or Cody equally. Thank you both for the experience. The Filby Family More

Good service experience I needed to take my 2002 Hyundai Santa Fe, which I purchased used in the Poconos about seven years ago, to Lehigh Valley Hyundai for some repairs as t I needed to take my 2002 Hyundai Santa Fe, which I purchased used in the Poconos about seven years ago, to Lehigh Valley Hyundai for some repairs as the result of a manufacturer recall. I was a bit apprehensive as this was my first time in many years going to a dealer. Service advisor David Bucey did an excellent job coordinating my service and getting me a loaner vehicle to use for a few days when the work on my car turned out to take longer than originally expected. In addition to repairs related to the recall, the service tech was able to identify and repair nagging problems with an oil leak and car alarm malfunction. I especially liked the fact that Dave understood and appreciated my desire to keep my old car going and get as many more miles out of it as possible. And it was so nice to pick up my repaired car to find it had been freshly washed as a courtesy. My overall experience with Lehigh Valley Hyundai was very good and I will be sure to visit them the next time I am shopping for a car. More

Oil change coupon. I had an oil change coupon for $19.95 from Lehigh Valley Honda. When I had my car in for some work they told me that they would only honor this coupon I had an oil change coupon for $19.95 from Lehigh Valley Honda. When I had my car in for some work they told me that they would only honor this coupon for a Honda. I feel that a dealership that has different makes of cars would honor an oil change coupon for any type car you bring into their dealership. This seems like a very strange policy. An oil change is an oil change, no matter the make of the car. Maybe they should rethink this policy. More

First time Hyundai buyer This was our first experience with Hyundai. Our sales consultant Aubrey took extra time to get to know my family and our needs. He didn't just want to This was our first experience with Hyundai. Our sales consultant Aubrey took extra time to get to know my family and our needs. He didn't just want to sell me a car, he wanted me to get the right car to meet my needs. He spent hours with me as I wanted to test drive various models and patiently answered all my questions. He was the best car salesman I have ever worked with. The entire team at lehigh valley Hyundai was great. More

sales person our salesman went out of his way to address some of our concerns...we would recommend him highly..He was very courteous and did not pressure us,,He ev our salesman went out of his way to address some of our concerns...we would recommend him highly..He was very courteous and did not pressure us,,He even out of his way to find the color we wanted. More

An awsome dealership First of all our salesman was Mike Dutsch, a man with extensive knowledge of each and every vehicale on the lot. We told him exactly what type of vehi First of all our salesman was Mike Dutsch, a man with extensive knowledge of each and every vehicale on the lot. We told him exactly what type of vehicle we needed, and while showing us ones that met our criteria, found us the one he thought best met our needs, and that we would be happy with. Would recommend having Mike sell our friends new (er) cars as well. More

Another Great Buying Experience I just traded my 2013 Hyundai Elantra in for a new 2015 since the dealership was running a great program. Mr. Cody Whitehead was my sales consultant. I just traded my 2013 Hyundai Elantra in for a new 2015 since the dealership was running a great program. Mr. Cody Whitehead was my sales consultant. Great job and fantastic buying experience. No pressure sales and they had the car I wanted in stock. More

Great Experience The guy who sold me the car was friendly and really went above and beyond to help me find the right car for me. He tried to work with my budget and I The guy who sold me the car was friendly and really went above and beyond to help me find the right car for me. He tried to work with my budget and I couldn't be happier with my car. More