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Lehigh Valley Hyundai

Emmaus, PA

Overview
Employees
Reviews
Vehicles
4.7
1,964 Reviews
Lehigh Valley Hyundai has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Hyundai new and Certified Pre Owned vehicle sales, service, parts and collision repair. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 1,964 reviews

February 23, 2024

One of the worst service experiences ever. Terrible and incomplete communication- a free recall and then oh this also needs doing etc and no disclosure of cost until I picked it up (after thre More

by Trisha
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Feb 23, 2024 -

Lehigh Valley Hyundai responded

Trisha, I'm really sorry to read about your experience. This is far from the level of service we aim to provide and we apologize for letting you down. We take your feedback seriously and I'd would like an opportunity to make things right for you. I will search for your contact information and be in touch directly so we can discuss further how best to resolve these issues. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

February 23, 2024

Smooth, efficient and personable service. Pleasant and comfortable waiting area. All this with no appointment. More

by pksaccounts@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Mancini
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Feb 23, 2024 -

Lehigh Valley Hyundai responded

We're delighted to know that you found our service at Lehigh Valley Hyundai so fantastic! We always aim for a comfortable experience, even without an appointment. Thanks for your review!

February 23, 2024

We had an excellent experience. Salesman Aubrey Seiler went above and beyond to locate the vehicle we wanted and provide us with a great deal. I'm looking forward to a long relati More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aubrey Seiler
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Feb 23, 2024 -

Lehigh Valley Hyundai responded

John, it's great to know that Aubrey was able to help you find the perfect vehicle at Lehigh Valley Hyundai. We're looking forward to a long relationship with you too! Thanks for your review.

February 22, 2024

Dante was very patient and helpful. He informed me of everything I needed to do. More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Lehigh Valley Hyundai responded

Carmen, we're delighted to hear that Dante offered courteous and informative professionalism! Thanks for choosing Lehigh Valley Hyundai. Let us know if there's anything else we can do for you!

February 22, 2024

Service experience with Dante was exceptional as possible.. he very impressive about his knowledge and was very helpful More

by hazparker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danti
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Feb 23, 2024 -

Lehigh Valley Hyundai responded

We're glad to know Dante provided you with an exceptional service experience at Lehigh Valley Hyundai. His knowledge and helpfulness are indeed impressive! Thanks for your review.

February 18, 2024

It’s a very open and clean dealership and the experience was not overwhelming. They were very thorough explaining everything about the vehicle. More

by hock96man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merwan
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Feb 18, 2024 -

Lehigh Valley Hyundai responded

Here at Lehigh Valley Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 17, 2024

Very friendly and customer oriented. Easy to deal with. Highly recommend to anyone looking for a great car. More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernadette
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Feb 18, 2024 -

Lehigh Valley Hyundai responded

Scott, It's great to hear that Bernadette was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lehigh Valley Hyundai!

February 17, 2024

They were busy but took time for you. they let you know they would help you More

by Trb7634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

Lehigh Valley Hyundai responded

Thanks for sharing your thoughts about your experience with Lehigh Valley Hyundai. Chris and our team appreciate your business and hope to see you again soon!

February 17, 2024

Simply the best. That is why I trust them for all my car needs. I always want return to the people I know. More

by loisdouglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Daley
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Feb 18, 2024 -

Lehigh Valley Hyundai responded

Lois, Thank you for your business and this review. We're happy to hear Matt and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 15, 2024

I dealt with Sean, Matt and customer service. Everyone was super nice and very efficient. They made me feel very comfortable. More

by leggs52
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean and Matt
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Feb 15, 2024 -

Lehigh Valley Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Sean, Matt, and our team at Lehigh Valley Hyundai are glad to have you as a customer.

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