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Lehigh Valley Hyundai
Emmaus, PA
1,964 Reviews
Lehigh Valley Hyundai has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Hyundai new and Certified Pre Owned vehicle sales, service, parts and collision repair. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,964 reviews
April 08, 2023
Without authorization they removed cabin filter and lost securing fastener for give box. Tried to have slider pins lubed for $ 79 securing fastener for give box. Tried to have slider pins lubed for $ 79 More
by Bob Weir
March 29, 2023
Every was very nice to deal with. Waiting area was very nice. Made waiting a pleasant experience. Waiting area was very nice. Made waiting a pleasant experience. More
by Donald DeCray Sr
March 28, 2023
Dana, my mechanic is super-knowledgeable, courteous,, professional and trustworthy. The guy knows his stuff, for sure!! He gets an A+++! professional and trustworthy. The guy knows his stuff, for sure!! He gets an A+++! More
by Mgeist
March 27, 2023
I have gotten my last 3 vehicles at Lehigh Valley Hyundai. I’ve always had a good experience with the Sales and Service Departments. Mike just got me into my latest new car and worked his magic wit Hyundai. I’ve always had a good experience with the Sales and Service Departments. Mike just got me into my latest new car and worked his magic with his GM for a better monthly payment! I highly recommend this dealership. More
by SandiM
March 24, 2023
I've had good service every time I take my Santa Fe in for maintenance. for maintenance. More
by Sandy
March 21, 2023
Easy to get an appointment. Staff treats you with respect. They also keep you informed of what is happening with the vehicle. Staff treats you with respect. They also keep you informed of what is happening with the vehicle. More
by dnmar2
Employees Worked With
Alex was very nice to deal with.
March 20, 2023
We have experienced terrible customer service every time we have to bring the car in. We can’t get into contact with anyone and when we do we’re spoken to like we’re idiots. We bring the car in for one issu we have to bring the car in. We can’t get into contact with anyone and when we do we’re spoken to like we’re idiots. We bring the car in for one issue then a month later we’re back with another issue related to the original problem. It’s unfortunate because some times it’s $500 to $1,000 plus worth of work. These unexpected expenses are a kick in the gut every time and it’s as if they have no remorse or care about racking up charges or leaving you carless. We brought the car in on a Wednesday heard nothing all day Thursday as they were waiting for warranty approval which was understandable. Friday comes along we receive a call early morning the part was in stock and the car should’ve been done end of day Friday. End of the day Friday comes along no more updates or further contact, we receive a text Saturday morning that the car was being worked on and we’d be contacted when it was finished but again no further updates and every attempt to make contact before closing at 5 to see if we would be without a car all weekend was sent to voicemail. They’re closed Sunday so we were left without a vehicle for 5 days as if we don’t have prior engagements and work we have to get to. My boyfriend was considering trading in his car for a newer Hyundai but we refuse solely because of the awful service, and customer service we have dealt with over the last year. I say all this because it’s such a repetitive thing we have not had a single easy going process dealing with the workers at Hyundai. More
by pivots.house0h
Employees Worked With
Kenneth Carifi
