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Lehigh Valley Hyundai

Emmaus, PA

4.7
1,964 Reviews
Lehigh Valley Hyundai has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Hyundai new and Certified Pre Owned vehicle sales, service, parts and collision repair. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 1,964 reviews

February 03, 2020

I was told I would be updated on time, car would be washed , neither happened, also electronic maintenance. Was not reset! Horrible customer service exp More

by Joanne
Recommend Dealer
No
Employees Worked With
Chris Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager, Ron Wood
February 03, 2020

I would give zero stars if I could. Took way too long for no reason. 3 hours for oil change, inspection, and fuel filter. Horrible. I don’t trust them. More

by Nanners5888
Recommend Dealer
No
Employees Worked With
Ron Wood
Feb 03, 2020 -

Lehigh Valley Hyundai responded

Hello Nanners5888 - please accept our sincerest apologies for your dissatisfaction. That is not the way we are accustomed to doing business as evidenced by the other reviews on this forum and others. I would very much like the opportunity to take corrective action in the hopes of regaining your trust and confidence. Please contact me at your earliest convenience. I can be reached at 610-967-6500 or via the "Talk to the Dealer" button on our website. Thanks and I look forward to hearing from you. Sincerely - Andrew Wright, Vice President

February 01, 2020

Customer Service Very good customer service. Had new exhaust manifold installed.Ready when I was told it would be. So far it is running good. Will continue using your More

by sunfishermantemp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2020

Unreliable/non- trustworthyService done and failed to Unreliable/non- trustworthy Service done and failed to put all parts back. Made me feel like I didn't know what I was talking about More

by Dissatisfied Customer
Recommend Dealer
No
Employees Worked With
Chris Goodwin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Lehigh Valley Hyundai responded

Hello and thank you for taking the time to write your review. We sincerely apologize for your dissatisfaction. That is not the way we are accustomed to doing business as evidenced by the reviews on this forum and others. Please contact me at your earliest convenience so that I can take immediate corrective action to address any outstanding issues and concerns. I can be reached at 610-967-6500 or via the "Talk to the Dealer" button on our website. Thanks and I look forward to hearing from you. Sincerely - Andrew Wright, Vice President

January 23, 2020

The person that sold us our car was not really going to bad the sales manager had to come out and sell us our car More

by Cjperham
Recommend Dealer
No
Employees Worked With
Ron
Jan 23, 2020 -

Lehigh Valley Hyundai responded

Hello Cjperham - Thank you for taking the time to write your review. We are sorry to learn of your dissatisfaction. The last thing we wanted you to be is unhappy with your purchase. Our team worked very hard to secure your approval and the terms of the deal you agreed to. If there is something else that we could have done better, please let us know. Moreover, if there are any outstanding issues, please do not hesitate to contact us.. I can be reached at 610-967-6500 or via the "Talk to the Dealer" button on our website. Thanks and I look forward to hearing from you. Sincerely - Andrew Wright, Vice President

Jan 24, 2020 -

Cjperham responded

Yes andrew inwould agree you got me approved for a beautiful car. Its the lack of staff caring wanting to go the extra mile and having s finace managers which i would say is great and amazing customer service comes out and sells me the car besides the person thay shoukd work with the custimer and not care isnt great and getting nasty and rude just shows not everyone is custormer service friendly.

January 21, 2020

Great Sertice Another great service experience at Lehigh Valley Hyundai! I am always pleased with the courtesy of the service advisors and quality of service. I a More

by genie1p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wood
January 13, 2020

I bought to Hyundai in the last 4 months from sales man Ron Wood. I choose to come back to Vinvart Hyundai because Ron made my first experience a good one with his knowledge of the car and the timely manne More

by Iamtonyguarino
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Wood
January 13, 2020

Great Dealership to work with have Courteus staff making it easier for the customer to make the decision..Highly recommend to buy your next vehicle. More

by esscue
Recommend Dealer
Yes
Employees Worked With
Mr Arvind Patel,Mr Samuel Cochrane and Mr Brian
January 09, 2020

Always a good experience, as going to a dealership goes. Very polite, informative in what needs to be done, recommendations for the future. Go here for oil changes as well, top notch place. More

by Donmeyers
Recommend Dealer
Yes
Employees Worked With
Tom Muldoon
January 08, 2020

I was there for 1st time service for oil change. I was there for 1st time service for oil change. Everyone was courteous and helpful. I didn’t have to wait to long for service. More

by MrCocoa32911
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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