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Lehigh Valley Hyundai

Emmaus, PA

4.7
1,682 Reviews
Lehigh Valley Hyundai has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Hyundai new and Certified Pre Owned vehicle sales, service, parts and collision repair. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 1,682 reviews

July 25, 2016

Outstanding service & staff who genuinely want your car to b The service & care is top of the line. Everyone wants your car to be safe & fixed the first time. No one pushes questionable repairs but instead addre More

by Nittany
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark & Dave
July 25, 2016

very please Just like to say that Aubrey Seiler was very helpful and had an answer for what questions that I had. I feel very confidant that if I should have any More

by carol.rompilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aubrey Seiler
July 23, 2016

Happy camper Worked with Aubrey on three other purchases. He is an excellent employee. He's very informative, helpful polite and mannerly . I have recommended More

by dmfriendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aubrey Seiler
July 23, 2016

Richard Elantra Continuous great overall experience with this dealer and all persons in the service and parts departments. Special kudos to Mike Huber. Highly recomme More

by Richard1940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Huber
July 23, 2016

Used car Josh B was great. Really appreciated how he handled the whole deal. The car was as advertised online and price was better than I expected. More

by 2014Acxord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Buesgen
July 23, 2016

The best dealership. Lehigh Valley Hyundai is second to none. Their employees are friendly, courtious, and honest.I purchased my 2009 Hyundai 2 years ago there and wouldn' More

by dan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't get any names.
July 22, 2016

Great experience! Very friendly and knowledgable staff, no pressure buying, great trade-in value and smooth transition! Would highly recommend Lehigh Valley Honda/Hyun More

by Sonata2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nadeau, Larry (Honda)
July 21, 2016

Service center finds things to fail inspection Brought my 2002 Hyundai Accent in for usual PA inspection and emissions exemption (only 92,000 miles on vehicle in 14 years). Put new brakes and roto More

by rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Hertzog (mechanic who found items)
Jul 21, 2016 -

Lehigh Valley Hyundai responded

Mr. Yekel - Please accept my apologies if my response to your review insulted you. I can assure you, that was NOT my intention. In your original review, you indicated that you needed to trade in your vehicle because of mechanical concerns. I wasn't trying to imply anything other than we were here to help you make sure that your vehicle was maintained properly and in accordance with manufacturer specification. I do take issue with the implication that we were making things up or stating that your prior vehicle needed maintenance or repairs that were unnecessary or "not there". I would be happy to meet to review the matter with you and our Service Director if you have lingering questions or concerns. We appreciate your business. Again, my apologies if you were offended in any way. Sincerely - Andrew Wright

July 20, 2016

Sales part of dealership good; purchased 2017 Elantra Had to purchase a new vehicle because of service area problems. Jason D. was very helpful all through the process with test driving two vehicles and t More

by rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason D.
Jul 20, 2016 -

Lehigh Valley Hyundai responded

Hello Rich and thank you for taking the time to write your review. Thank you for your purchase of a new vehicle. We greatly appreciate your decision to buy from us. We regret that mechanical circumstances with a vehicle you owned previously necessitated this purchase. Please know that we will do all that we can to help ensure that your new vehicle is properly maintained to ensure longevity. We are here to help. Thank you again for your business. Sincerely - Andrew Wright, Vice President

Jul 21, 2016 -

rich responded

Mr. Wright, "mechanical circumstances" was NOT the problem, the problem was your service people "finding things" that were not there. My three new cars in my lifetime were always "properly maintained" and lasted 11.5, 15.5 and now 14 years each (hoping to get one last year). My father (before he passed) took very great care in our vehicles and it is an insult for you to say this. Your "we will do all that we can to help ensure that the new vehicle is properly maintained to ensure longevity" is a joke. Aside from warranty items, your "mechanics" will not be touching the car, as they are out to find things to fail the car and "necessitate" a new purchase (or line the service area's pockets--$$). I loved my Accent and the only reason I chose your dealership was you are the only local one to sell Hyundais and if I did wait one more year the new car prices would obviously go up and my Accent would be even worth less (even though you didn't give me much on it anyway); and up until last year's joke of an inspection (as well as this years') the service department did a "reasonable" job. If you were "here to help" you would've interpreted the manual correctly and passed the car (just had brand new brakes and rotors put in two days before inspection, and that place would have passed the car)--your mechanics could have told me how it passed emissions (but yet failed?) but wanted $1000 for a whole new exhaust system and not tell me that there were only two tiny holes that caused them to fail it. "Mechanical circumstances" did not necessitated the purchase; your service department did.

Jul 21, 2016 -

Lehigh Valley Hyundai responded

Mr. Yekel - Please accept my apologies if my response to this review insulted you. I can assure you, that was NOT my intention. In your original review, you indicated that you needed to trade in your vehicle because of mechanical concerns. I wasn't trying to imply anything other than we were here to help you make sure that your vehicle was maintained properly and in accordance with manufacturer specification. I do take issue with the implication that we were making things up or stating that your prior vehicle needed maintenance or repairs that were unnecessary or "not there". I would be happy to meet to review the matter with you and our Service Director if you have lingering questions or concerns. We appreciate your business. Again, my apologies if you were offended in any way. Sincerely - Andrew Wright

July 18, 2016

Friendly and willing to work with you I brought my 2013 Santa Fe in for service. While I was waiting, Aubrey asked if I ever considered trading it in for a new one. I got a great deal, exc More

by Cidlee26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aubrey Seiler
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