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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.7
917 Reviews
Call Service Center (855) 310-9573

917 Reviews of Lehigh Valley Hyundai - Service Center

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October 12, 2023

My repair technician was great … polite , explained things well, and good customer service. But overall, confusing check in for service,first person I approached didn’t even look at me. (And I was th More

by Deb
Recommend Dealer
No
Employees Worked With
Matthew was excellent…. Would recommend him,
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Oct 12, 2023 -

Lehigh Valley Hyundai responded

Deb, I'm glad to know that your technician provided great service. However, it's disappointing to learn about the confusion during check-in. We strive for a seamless experience from start to finish, so we'll definitely look into this matter further. If there are any other details or concerns you'd like us to discuss directly, please feel free to reach out at your convenience. Thank you, Alexandra Wildman - Service Director - (610) 965-1409.

October 12, 2023

Sean is a pretty cool guy and I really liked working with him a lot. 10/10 would recommend. More

by dhalbrook2022
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Williams
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Oct 13, 2023 -

Lehigh Valley Hyundai responded

We are glad to hear that you had a great experience working with Sean. Thank you for choosing Lehigh Valley Hyundai!

October 11, 2023

Great service with an excellent staff. Took care of all my needs for my 2019 Hyundai. Thank You Michael and staff More

by carlwallander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael P
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Oct 11, 2023 -

Lehigh Valley Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Hyundai, Carl, we look forward to having you as one of our valued customers for many more years to come!

October 11, 2023

Professional servicing of our Tucson. Solid decision making and communication by Matt Daley, Service Advisor. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Daley
Report | Print
Oct 11, 2023 -

Lehigh Valley Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Lou, and don't hesitate to let us know if we can further assist.

Oct 11, 2023 -

Lehigh Valley Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Lou, and don't hesitate to let us know if we can further assist.

October 07, 2023

everything went well,I"am pleased with the experiance. Hope the mechanic did not over tightem the lug nuts,cannot change a flat tire with the lug wrench unless you use a 2ft pipe More

by tlehr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Lehigh Valley Hyundai responded

We're glad to know your experience at Lehigh Valley Hyundai went well! We'll definitely pass on your feedback about the lug nuts to our mechanic team. Thanks for bringing this up and we hope you won't have any issues in the future!

October 06, 2023

They are driven to give their customer's the best service and sales experience in town. More

by nickwagner14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Lehigh Valley Hyundai responded

Thank you for this high-star rating of Lehigh Valley Hyundai! Have a lovely day!

October 04, 2023

I only needed to have an oil and filter change. My car went straight in and in about an hour, not only was that done they did a multi point vehicle inspection which made me happy. More

by rich.a.martz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat
Report | Print
Oct 04, 2023 -

Lehigh Valley Hyundai responded

We're glad to know that you had a positive experience with your oil change and vehicle inspection here at Lehigh Valley Hyundai, Rich. Thanks for sharing your feedback, we appreciate it!

October 02, 2023

Everyone was very professional, friendly and very helpful. Thank you for your service. Thanks again. More

by lynnhilbert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 03, 2023 -

Lehigh Valley Hyundai responded

Lynn, we appreciate your kind words about our team at Lehigh Valley Hyundai! We're always here to provide professional and friendly service!

September 30, 2023

Previous sales was good. Service writers do an excellent job keeping you informed. Technicians are okay just sometimes a little sloppy. More

by roskeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wood
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Oct 02, 2023 -

Lehigh Valley Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

September 30, 2023

Phenomenal! Sean was great today, and I look forward to running into him in the future. More

by Toms.j.hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean (Service Front Desk)
Report | Print
Oct 02, 2023 -

Lehigh Valley Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sean met your expectations. Thank you for choosing Lehigh Valley Hyundai, we look forward to having you as a valued customer for many years to come!

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