Back

Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.7
922 Reviews

922 Reviews of Lehigh Valley Hyundai - Service Center

Sort by
December 25, 2022

I have always found Lehigh Valley Hyundai people to be very friendly and helpful. Appreciate your shuttle service also. More

by nancy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

I will always bring my car to Lehigh Valley Hyundai. Bill H always does an amazing job! Will recommend to friends. More

by Shanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody and Bill H
June 11, 2022

Picked up my car after dealer had it for a week. They broke my key fab by jamming their nail into it. Oil hand prints on window. Dirty floor mats. They scratched rear bumper and fixed it but left al More

by Aprilconfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2020

I appreciate the timely service, the discounts, a warm place to wait and car lifts or loaners for 2 or more day service. Very much appreciated for a single mom.🙂 More

by dayspringlk178
Recommend Dealer
Yes
Employees Worked With
Don't remember
February 27, 2020

Inspection Everything was good the wait wasn’t to long .The employer name Mark was very polite and took care of everything.I had a good experience. More

by Gules326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
February 27, 2020

Fast and efficient service. Friendly, knowledgeable people. Explained service. I will continue to service my vehicle at this dealer for as long as I own my car and will recommen More

by al martino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with Katie Keller
February 13, 2020

Made an appointment that fit our schedule. When we dropped the car off at the dealership everyone was pleasant. When the car was finished we got a call it was ready for us to pickup. Again everyone we More

by Ron
Recommend Dealer
Yes
Employees Worked With
Tom Muldoon
February 05, 2020

Chris did a fantastic job both with explaining the work that needed to be done on the car and with keeping all the customers in the waiting area in great spirits! More

by Butterpips
Recommend Dealer
Yes
Employees Worked With
Chris Miller, E Guevara
February 03, 2020

I was told I would be updated on time, car would be washed , neither happened, also electronic maintenance. Was not reset! Horrible customer service exp More

by Joanne
Recommend Dealer
No
Employees Worked With
Chris Goodwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager, Ron Wood
February 03, 2020

I would give zero stars if I could. Took way too long for no reason. 3 hours for oil change, inspection, and fuel filter. Horrible. I don’t trust them. More

by Nanners5888
Recommend Dealer
No
Employees Worked With
Ron Wood
Feb 03, 2020 -

Lehigh Valley Hyundai responded

Hello Nanners5888 - please accept our sincerest apologies for your dissatisfaction. That is not the way we are accustomed to doing business as evidenced by the other reviews on this forum and others. I would very much like the opportunity to take corrective action in the hopes of regaining your trust and confidence. Please contact me at your earliest convenience. I can be reached at 610-967-6500 or via the "Talk to the Dealer" button on our website. Thanks and I look forward to hearing from you. Sincerely - Andrew Wright, Vice President

...
52
...