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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.7
921 Reviews

921 Reviews of Lehigh Valley Hyundai - Service Center

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January 26, 2020

Unreliable/non- trustworthyService done and failed to Unreliable/non- trustworthy Service done and failed to put all parts back. Made me feel like I didn't know what I was talking about More

by Dissatisfied Customer
Recommend Dealer
No
Employees Worked With
Chris Goodwin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Lehigh Valley Hyundai responded

Hello and thank you for taking the time to write your review. We sincerely apologize for your dissatisfaction. That is not the way we are accustomed to doing business as evidenced by the reviews on this forum and others. Please contact me at your earliest convenience so that I can take immediate corrective action to address any outstanding issues and concerns. I can be reached at 610-967-6500 or via the "Talk to the Dealer" button on our website. Thanks and I look forward to hearing from you. Sincerely - Andrew Wright, Vice President

January 21, 2020

Great Sertice Another great service experience at Lehigh Valley Hyundai! I am always pleased with the courtesy of the service advisors and quality of service. I a More

by genie1p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wood
January 09, 2020

Always a good experience, as going to a dealership goes. Very polite, informative in what needs to be done, recommendations for the future. Go here for oil changes as well, top notch place. More

by Donmeyers
Recommend Dealer
Yes
Employees Worked With
Tom Muldoon
January 08, 2020

I was there for 1st time service for oil change. I was there for 1st time service for oil change. Everyone was courteous and helpful. I didn’t have to wait to long for service. More

by MrCocoa32911
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2020

Excellent, service center and staff I took my vehicle in for service and was taken care immediately. The repairs were finished in the time that I was told they would be finished. More

by gunny099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, K. Norris, Mike Huber
December 24, 2019

Tom Muldoon is an excellent service provider at Lehigh Valley Hyundai. He made it a very pleasant experience. Some dealerships try to sell you the kitchen sink. I did not feel pressured in anyway from Tom More

by schaft
Recommend Dealer
Yes
Employees Worked With
Tom Muldoon
November 18, 2019

I was very happy with my service from last week. I’ve been dealing with Chris Miller for a long time and always been happy with him you are lucky to have him More

by Rick
Recommend Dealer
Yes
Employees Worked With
Check with Chris
November 11, 2019

A pleasant and satisfying experience Prompt express service at 8AM. No wait. Yarileen at the service desk was quite helpful and very pleasant to deal with. I plan to do minor servicing in More

by will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yarileen
November 05, 2019

Technicians were knowledgeable and courteous Technicians were knowledgeable, courteous and focused on keeping the customer well-informed as the car proceeded through the service process. Very More

by genesiskoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
November 04, 2019

Honest service dept. Could have taken my $ for repairs not truly needed. Told me what was needed which wasnt what I originally thought. Very happy. More

by margiottidonald
Recommend Dealer
Yes
Employees Worked With
Customer service
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