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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
744 Reviews

744 Reviews of Lehigh Valley Hyundai - Service Center

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December 29, 2010

Friendly service, throughly provide explanation of work done as well as options for service. Quality work performed. Love and use the shuttle service. A bit pricey, but again, they offer alternative opti More

by wklinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
December 28, 2010

First service for my son's Santa Fe. Went very well, as did my service call experiences with my Vera Cruz. Satisifed with both the service and the cars. I would recommend the dealership to anyone and recom More

by d084289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Weaver
December 04, 2010

Lehigh Valley Hyundai has an amazing service department. I had my new 2011 Sonata, that I purchased at LVH, in for the recall service last week, and my 2007 Elantra in for Service/Tires/Brakes this week, an More

by befink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor, Rex
November 28, 2010

We are former residents of Pa now living in NC. We scheduled to have our '11 sonata serviced while visiting family over the Thanksgiving holiday. We had use of a loaner car while our car was getting t More

by nj2pa2nc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex, Scott, Rich
October 16, 2010

I always take my 2005 Hyundai Sonata to Lehigh Valley Hyundai for service because they have always taken such good care of the car and are very helpful to me. I never have to wait to long, and if the se More

by emchap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rex weaver
October 06, 2010

I called in a few weeks ago and spoke with Bill in service. I had explained to him that the sunvisor on my driver side had broke. The plastic piece on the bar had just snapped. He was excellent on the More

by jellybean2002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
October 05, 2010

The service on the car was performed very well. Everything was addressed. The communication to the customer, though, was not so good. They performed the work scheduled OK. They found some things More

by scalingi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
victor
Oct 05, 2010 -

Lehigh Valley Hyundai responded

Mr Scalingi Thank you for taking the time to write this review. I appreciate the feedback. In some respects, it sounds like this most recent experience did not live up to your expectations or ours and for that I apologize. Please allow me to investigate the matter when we open later today and you can expect to receive a call from myself or Rex Weaver, our Service Manager. Thank you again for your time and patronage. Sincerely - Andrew Wright - Vice President - 610-967-6500

September 21, 2010

Nice service from Lehigh Hyundia .. I want to continue my car service in regural basis. I have been there for six time last year and this year also .. All the time service is ecellent and very good response More

by bhuvan.pratap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
September 01, 2010

Family-Friendly! At Lehigh Valley Hyundai, the service staff was extremely friendly to me and my child. We had to wait for our car to be serviced for almost 2 hours, but it was not too terribly long - ev More

by smile4some1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
July 26, 2010

I called at the last minute to see if they could take my car in for service. I was Told no problem and brought it in on my way to work. The car was taken quickly, work done, no hidden surprises or high pres More

by ljflarry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Weaver
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