Leith Honda

Top notch customer service We are very pleased with the total buyer experience with Leith and Justin, the sales associate that helped us. The entire Leith team was eager to ins We are very pleased with the total buyer experience with Leith and Justin, the sales associate that helped us. The entire Leith team was eager to insure we got the CRV we wanted and at no time did we feel pressured to get any options we did not want. We feel we got our vehicle at an outstanding price and we whole heartedly recommend Leith Honda. More

Did not sell at quoted price I called several dealerships for pricing. Leith kept beating other dealership prices. When I went in to get vehicle, they did not honor the quote on t I called several dealerships for pricing. Leith kept beating other dealership prices. When I went in to get vehicle, they did not honor the quote on the phone. I will go to AutoPark Honda or Sanford Honda next time as I understand that they stand by their word. More

Hondas sell themselves. Daryl gave me the best price Daryl beat everyone's price. He even beat the price for the Costco program. Very satisfied! Daryl was a great guy and took wonderful care of us. Daryl beat everyone's price. He even beat the price for the Costco program. Very satisfied! Daryl was a great guy and took wonderful care of us. More

Car buying at its best! Danny Garner exemplified miles of excellence by: driving to my home, rental car return location, and personally refueling gas tank. Best car buying ex Danny Garner exemplified miles of excellence by: driving to my home, rental car return location, and personally refueling gas tank. Best car buying experience by far, especially considering that I recently moved from out of state. More

Customer Service DOES matter... even online! Today I contacted the online sales department at Leith Honda. I informed them in my inquiry that I had purchased a 2015 CR-V Touring AWD in September Today I contacted the online sales department at Leith Honda. I informed them in my inquiry that I had purchased a 2015 CR-V Touring AWD in September of 2015, and that unfortunately, my vehicle was recently totaled in a serious accident. I noted that I wanted to purchase the exact same model that I had before and was curious about the current price. Nina Braden, an "Internet Sales Manager" replied to my inquiry. I informed her that the quote she provided me was only $95 less than what I paid for the same 2015 model and was hoping for a lower price since its now a model year behind. I didn't ask for anything, I simply replied that I would look for other options. Ms. Braden's response, in my opinion, was uncaring and very unprofessional. Instead of interpreting it, I have copied it verbatim here: Hi K----, You're welcome. Not sure what they were being sold for 5 months ago, but I am sure you bought yours below invoice then. Unfortunately, we're not going to reduce the price thousands and thousands of dollar below invoice. Best Wishes, Nina Nina Braden Leith Inc. Raleigh Internet Manager nbraden@leithinc.dealerspace.com 919-573-5068 Now, I didn't ask for "thousands of thousands" below invoice. In fact, I didn't ask for anything except for a quote. If a customer is willing to spend more than $60k at your dealership in a matter of months, one would think a "manager" would at least provide a response that would make me want to walk back into the dealership. I don't know.... something like, "Let's schedule a time for you to come into the dealership so that we can figure out how to best assist you." Clearly Ms. Braden doesn't want me or any more of my money to come to Leith Honda. And after her lack of care or quality customer service, neither me nor my money will return. Leith, you lost a jewel when Alison Davis left. Customer Service is everything in this business. Thankfully, there are several other Honda dealerships in the Triangle area! More

Brilliant!! I went to the dealer to buy a new 2016 Honda Civic. I initially met with Jacob Buff who was extremely courteous. Jacob assigned me over to Medhat (Mad I went to the dealer to buy a new 2016 Honda Civic. I initially met with Jacob Buff who was extremely courteous. Jacob assigned me over to Medhat (Maddy) Zaalouk, a senior sales consultant. Maddy was highly knowledgeable, patient and courteous. The test drive was great. We went on the highway as well as the city roads so I got a complete feel of the car. The price I was offered was good too! I was then introduced to Derek Percell who handles the financial part flawlessly. Overall, a great experience and one which I shall remember fondly. I do wish to name one more person - Danielle Henderson. Danielle is the internet sales coordinator. She was extremely helpful and patient with me and walked me through everything and also endured my countless rants and calculations for I tend to crunch numbers and calculate everything right down to the tiniest detail. My car shopping experience at Leith Honda was great. More

Michael Chauvette (a.k.a. Chevy) is great. Life long Honda Owner. Moved to Raleigh recently and decided to get a new Honda. Chevy was awesome. Very knowledgable and not pushy. Showed us all Life long Honda Owner. Moved to Raleigh recently and decided to get a new Honda. Chevy was awesome. Very knowledgable and not pushy. Showed us all our options and even brought us umbrellas to stand in the rain!! Proud to now be a part of the Leith Honda Family. Go see Michael if you ned a new Honda. He is great. We were not disappointed. More

Great Buying Experience! Gavin's approach was very different from any salesman that I have ever dealt with in buying a vehicle; knowledgeable and low pressure. I felt that he Gavin's approach was very different from any salesman that I have ever dealt with in buying a vehicle; knowledgeable and low pressure. I felt that he was honest with me through the process and his goal was to make my buying experience a pleasant one. More

The Best Service! I purchased my second Honda CRV and had the privilege of getting MarvinCamper as my salesperson! He is superior and months later, he sent me a Christ I purchased my second Honda CRV and had the privilege of getting MarvinCamper as my salesperson! He is superior and months later, he sent me a Christmas Card and took his pressure time to talk with me while I waited to get my oil changed. I am pleased that Honda has a such a stella individual on the team! More

Daniel Grady Exceeded all Expetations with car buying I Informed Daniel, I will refer my friends to him. He was very considerate with myself and my three boys that had to tag along. I Informed Daniel, I will refer my friends to him. He was very considerate with myself and my three boys that had to tag along. More