Lenoir City Ford, Inc.

I was just looking at cars, not planning on purchasing a car the day I went to Lenoir City Ford. My sales rep, Mike Willinski, was very patient, and answered all my questions honestly and straightforward. car the day I went to Lenoir City Ford. My sales rep, Mike Willinski, was very patient, and answered all my questions honestly and straightforward. He allowed me to test drive all the different models that I was considering. Upon finishing the test drives, he ask if there were any others vehicles or questions that I had. I hate pushy salesmen, that is something Mike is Not.....While waiting for the financing part of the deal, I was offered lunch on you guys, too. Everyone that I encountered on my initial visit, and each visit since have been very helpful and nice to be around. Even though you guys already have my business, the kindness hasn't stopped. I will be telling all my friends and family about Lenoir City Ford and Mike Willinski. Thanks, Shirley Tindle More

Very friendly and straight forward. . Service was great even after puchase.. best price around. Definitely the best dealer I've been to.. Will recommend to everyone. even after puchase.. best price around. Definitely the best dealer I've been to.. Will recommend to everyone. More

I talked with Breck Davis on the phone prior to arriving at the dealership and he was extremely nice and very helpful in discussing my trade in options as well as discussing available new trucks. When I at the dealership and he was extremely nice and very helpful in discussing my trade in options as well as discussing available new trucks. When I arrived at the dealership, I was quickly made to feel at ease. I was introduced to Bob Craddock, my salesman and Mike Fulkerson, the sales manager. They went above and beyond to make my car buying experience as enjoyable as could possible. I feel that I was given a fair value on my trade in and they worked with me on getting a new truck. I would definitely recommend this dealership to anyone I know that is looking to buy a new vehicle. Thanks for all the help Breck, Mike and Bob! More

I talked with both John Scott and Breck Davis on the phone, they were extremely nice and very helpful. When I arrived at the dealership, I was treated as a very valuable customer and made to feel at phone, they were extremely nice and very helpful. When I arrived at the dealership, I was treated as a very valuable customer and made to feel at ease. They went above and beyond to make my car buying experience as enjoyable as could possible. I would definitely recommend this dealership to anyone I know that is looking to buy a car. Thanks to John and Breck ! More

We were very pleased with our experience at Lenoir City Ford. We purchased a used truck, priced good . John Scott was the salesman very helpful, friendly , courteous,and professional . Frank the finance ma Ford. We purchased a used truck, priced good . John Scott was the salesman very helpful, friendly , courteous,and professional . Frank the finance manager was very helpful. WE WILL definitely be back to purchase our new Ford in the future. Thanks so much Connie!!!! More

After many difficulties with my vehicle, the owner Jim Allen responded and began taking care of things. My vehicle was fixed and I was provided a rental car during that time. I would recommend working wit Allen responded and began taking care of things. My vehicle was fixed and I was provided a rental car during that time. I would recommend working with/buying from Jim Allen. More

We've bought one car new (a 2012 Ford Fusion) from John Scott, and we've had two other vehicles (a 2006 Ford Escape and a 2003 Ford F-150) serviced by Candance Stevens. In all our encounters with Leno John Scott, and we've had two other vehicles (a 2006 Ford Escape and a 2003 Ford F-150) serviced by Candance Stevens. In all our encounters with Lenoir City Ford, we have been treated with courtesy and respect. In one case, the sales manager (Brad Lett) stepped in to act as the cashier when we needed to pick up our truck from the service department on a Saturday after the service department had closed. Everyone we've met there just seems to have a "can do" attitude. I also attended the SYNC training session after I bought my Fusion, and I found that to be a very helpful way to get to know this nice feature of my new car. We live a little too far away from the dealership to consider using them for routine maintenance (so I can't rate that experience), but we'd definitely recommend Lenoir City Ford as a place to buy a car or have it serviced. More

Normally, shopping for a car something my wife and I absolutely hate doing, but Lisa Myers, Breck Davis and Frank Cardwell made the process simple and actually enjoyable. Lisa is the best salesperson w absolutely hate doing, but Lisa Myers, Breck Davis and Frank Cardwell made the process simple and actually enjoyable. Lisa is the best salesperson we have had the pleasure of dealing with. Within a few minutes of meeting Lisa we felt like we knew her, like long lost friends. She was never pushy, never got upset or stressed and it is quite obvious how much passion she has for selling cars. Breck sat down with my wife and I just to see how our experience was going, no other sales manager has ever done that at any dealership before. We have purchased many cars in the past and never felt as comfortable buying a car as we did at Lenoir City Ford, they made it simple. Frank Cardwell who was dealing with 7 other finance customers while we were there, made going over the financing quick and simple. We were out of his office in 10 minutes, the most squared away Finance Manager we have met. Everyone at the dealership seemed like they love where they work and sincerely cared about the customer. Everyone that walked through the door (and there were many) was greeted by one of the employees immediately and not in the normal car dealership "attack mode" greeting. If you want a stress free car buying experience there is only one place to go, this dealership. More

Stopped by their Labor Day Tent Sale to look and see what they had. Was considering upgrading my 2001 Tacoma pickup for a larger one at some point in time,(thinking much later though). They had a vehicle I they had. Was considering upgrading my 2001 Tacoma pickup for a larger one at some point in time,(thinking much later though). They had a vehicle I had seen in their lot at the tent sale. I checked it out, test drove the vehicle, liked what I saw and discussed my options. Ended up purchasing the vehicle based on the low mileage, price and age, versus buying a new one. More

I went to this dealership to sell my daughter's car and the service I received was excellent! Breck and Mike were very friendly and went above and beyond to give us the best deal possible. I definitely and the service I received was excellent! Breck and Mike were very friendly and went above and beyond to give us the best deal possible. I definitely will be using this dealership in the future and highly recommend it to others! More