Lenoir City Ford, Inc.

My interaction with this dealership was over about a two day period. A friend suggested it to me and I had started by talking to Brittanie about a GMC Sierra. During this time I was also looking at other de day period. A friend suggested it to me and I had started by talking to Brittanie about a GMC Sierra. During this time I was also looking at other dealerships when I found a similar truck with a better price. I had informed Brittanie of this truck and her reply shocked me! I was expecting the “good luck have fun” or ghosting response, however, Brittanie did not do this. She instead replied ok if you need any help, advice, or car-fax on it let me know! I was astonished! But also I didn’t believe the statement…I thought maybe it was just a kind word as not to leave the interaction on a bad note. So I tested this…when I went to the other dealership I messaged Brittanie who did exactly what she said, she immediately responded and advised me of things I should look for which lead to discovering a leak in the roof of the cab of this other truck, she also screen shotted and sent me the car-fax report of the other vehicle! Clearly I was purchasing that vehicle but was upset because I was set on a GMC Sierra… I called Brittanie back and she was able to find a Ford F-150 in the same price range and I showed up to Lenoir City Ford skeptical still…but after testing riding with Brittanie and her explaining all of the fine details and features of this truck I was sold! And a week later I can say I’m quite happy with my purchase. Thanks a lot Brittanie!! More

They were very easy to work with. Loved the vehicle I purchased!! My salesman helped me a lot!! Loved the vehicle I purchased!! My salesman helped me a lot!! More

Brandon was great to work with. I'm very pleased with the truck and how it drives. I'm very pleased with the truck and how it drives. More

No hassle. No pressure. No bull. Found a nice vehicle for a fair price. We do not live locally, and knew we’d be coming in late. Called ahead and they said no No pressure. No bull. Found a nice vehicle for a fair price. We do not live locally, and knew we’d be coming in late. Called ahead and they said no problem…. We ended up buying and they stayed 2 hours after close to finish the deal. Even filled up our gas tank before we headed home. Would 10 out of 10 recommend. Zach Childress, only 30 days on the job. Nice young man. Per his own admission, he’s still learning the paperwork. But everyone on the floor was helpful and would come over and check on him. EVERYONE we met was geniunely kind and made the experience a great one. Not one pushy salesman with a mouth full of lies in the bunch. I appreciate that! More

Always ready to serve you, always honest, fast service. Employees always smiling and friendly no matter what. Employees always smiling and friendly no matter what. More

My son, husband and I were very pleased. Excellent customer service.Overall the purchasing experience exceeded my expectations. Excellent customer service.Overall the purchasing experience exceeded my expectations. More

Couldn’t have been happier with the truck buying experience, the salesman Bentley was a pleasure to deal with . They are people that stand behind their word and a handshake, I would recommend them t experience, the salesman Bentley was a pleasure to deal with . They are people that stand behind their word and a handshake, I would recommend them to anyone and everyone! More

Nice clean dealership with good folks to work with. We purchased a very nice vehicle with a substantial discount. We were treated very well with courtesy and respect for us and our time. We purchased a very nice vehicle with a substantial discount. We were treated very well with courtesy and respect for us and our time. More

My experience with Lenoir City Ford was outstanding. The process was smooth, and compared to other Ford dealerships, they were not charging over MRSP, which is a Big Plus. My journey began with Pete, wh The process was smooth, and compared to other Ford dealerships, they were not charging over MRSP, which is a Big Plus. My journey began with Pete, who was my salesman never did I feel pressured, but honestly, I felt very comfortable and in control of my purchase. Pete made it about me being happy with my purchase instead of being his next sale. The Journey continued with finance, who made the process easy with no pressure, and the manager, who came and thanked me and brought me a hat with the type of truck I had just bought. Thank you for all you did to make the process a win for me. Adam More

Everyone at Lenoir City Ford was top notch! From sales to GM! Definitely the best car buying experience ever in my life! I typically trade every 2 years! I drove 2 hrs and will be happy to driv From sales to GM! Definitely the best car buying experience ever in my life! I typically trade every 2 years! I drove 2 hrs and will be happy to drive it again when the time comes!!! More