Lenoir City Ford, Inc.

Lisa was the best sales rep I have ever had the pleasure of working with! And Margot wasn't even our rep and she offered to bring us lunch on her way back in! They bend over backwards to help you, so don't of working with! And Margot wasn't even our rep and she offered to bring us lunch on her way back in! They bend over backwards to help you, so don't miss the opportunity to get a car from them! More

I saw the power buy ad on the internet for a Ford Focus. It was a great deal and exactly what I needed. Cooper was very helpful and easy to work with. Great job! It was a great deal and exactly what I needed. Cooper was very helpful and easy to work with. Great job! More

Working with Greg has been an easy going process and I appreciate all of the help that he has provided to this point. He streamlined the process of purchasing our car and we felt comfortable dealing with appreciate all of the help that he has provided to this point. He streamlined the process of purchasing our car and we felt comfortable dealing with him. Based on our experience with him we would buy from this dealership again. More

Lisa made my experience buying a new car wonderful. She treated me with respect and kindness. She also treated me like a friend. Thank you treated me with respect and kindness. She also treated me like a friend. Thank you More

The friendlyness of the dealership and salesman is above and beyond. They thanked us for our business on several occasions. The exactness and truthfulness is beyond comparison. I had a great experence with and beyond. They thanked us for our business on several occasions. The exactness and truthfulness is beyond comparison. I had a great experence with my sales person from the very start and throughout the purchase. We purchased a 2012 Ford Fusion. We were shown all of the information on the cars history, test drove it, and then discussed our trade-in. We traded and made the complete deal and our car was not even at the site. We were given a fair price for our car and there was no need for any haggleing. The price of there car was priced well below their compition for the same model car in Knoxville. We had a great experence and will visit this dealership again in the future. More

I was in need of a new car and Lenoir City Ford is the only place my family and I shop. Bob Craddock made this the best buying experience ever. Straight forward and no hassel. The rest of the crew were a only place my family and I shop. Bob Craddock made this the best buying experience ever. Straight forward and no hassel. The rest of the crew were awesome too!! Ask for Bob. You wont be disappointed!! More

As a veteran of the military, the discount with this dealer was definitely one of the deciding factors in our purchase. The Salesman was very nice and answered all our questions. This is the kind of exp dealer was definitely one of the deciding factors in our purchase. The Salesman was very nice and answered all our questions. This is the kind of experience that will bring us back to your dealership for future business without a doubt. More

On Saturday, July 20,2013 myself and my husband James went to Lenoir City Ford to see about trading in my Nissan Versa as the gas mileage was not what I had expected when I purchased it. We first met wi went to Lenoir City Ford to see about trading in my Nissan Versa as the gas mileage was not what I had expected when I purchased it. We first met with Breck Davis who showed us used Ford Focus vehicles. I picked out a white Focus with a hatchback that I needed. Salesman Sonny Wolfenbarger took over the sale and trade-in, and after several offers and counter offers I got the price I was pleased with. Sonny is a great salesman, bent over backwards to satisfy me as I am a little "Hardheaded". I know what I can afford when purchasing a car, either new or used. He didn't treat us like strangers, treated us like friends and myself and my husband appreciated that very much. Mike Wilinski assisted in our purchase and he is a really great guy. Went out of his way also to satisfy me and I trusted him as much as I trusted Sonny. I received great financing by the Finance Manager and he explained every step in the financing plus my extended warranty and the Gap insurance. The car was cleaned up and we even got a free tank of gas. On the way home we heard a noise coming from the rear end and a little shimmy at about 50-55mph. My husband called Sonny, told him about it and he said to come back in on Saturday to have it checked in their Maintenance Dept. Went back on July 21st and was told it was the rear tires making the noise and needed to be replaced. After replacing, no more noise or shimmy. Sonny lent us a car to go eat lunch in while mine was having the tires delivered and put on. Great people at this dealership and hope everyone wanting a new/used car goes there. Thanks Lenoir City Ford, James and Marlayne Upton More

My husband and I enjoyed working with Margo in selecting the right car for me and we appreciated her patience with us. I would definitely recommend Margo for your next car purchase. the right car for me and we appreciated her patience with us. I would definitely recommend Margo for your next car purchase. More

We worked with John online to find the car we wanted with the features we wanted. We also negotiated via email on the price. All we had to do was show up to see the car and buy it. Other dealers made us sit the features we wanted. We also negotiated via email on the price. All we had to do was show up to see the car and buy it. Other dealers made us sit hours in the show room negotiating and trying to get us to buy a car we features we didn't need or want to pay for. More