Lenoir City Ford, Inc.

I was in need of a new car and Lenoir City Ford is the only place my family and I shop. Bob Craddock made this the best buying experience ever. Straight forward and no hassel. The rest of the crew were a only place my family and I shop. Bob Craddock made this the best buying experience ever. Straight forward and no hassel. The rest of the crew were awesome too!! Ask for Bob. You wont be disappointed!! More

As a veteran of the military, the discount with this dealer was definitely one of the deciding factors in our purchase. The Salesman was very nice and answered all our questions. This is the kind of exp dealer was definitely one of the deciding factors in our purchase. The Salesman was very nice and answered all our questions. This is the kind of experience that will bring us back to your dealership for future business without a doubt. More

On Saturday, July 20,2013 myself and my husband James went to Lenoir City Ford to see about trading in my Nissan Versa as the gas mileage was not what I had expected when I purchased it. We first met wi went to Lenoir City Ford to see about trading in my Nissan Versa as the gas mileage was not what I had expected when I purchased it. We first met with Breck Davis who showed us used Ford Focus vehicles. I picked out a white Focus with a hatchback that I needed. Salesman Sonny Wolfenbarger took over the sale and trade-in, and after several offers and counter offers I got the price I was pleased with. Sonny is a great salesman, bent over backwards to satisfy me as I am a little "Hardheaded". I know what I can afford when purchasing a car, either new or used. He didn't treat us like strangers, treated us like friends and myself and my husband appreciated that very much. Mike Wilinski assisted in our purchase and he is a really great guy. Went out of his way also to satisfy me and I trusted him as much as I trusted Sonny. I received great financing by the Finance Manager and he explained every step in the financing plus my extended warranty and the Gap insurance. The car was cleaned up and we even got a free tank of gas. On the way home we heard a noise coming from the rear end and a little shimmy at about 50-55mph. My husband called Sonny, told him about it and he said to come back in on Saturday to have it checked in their Maintenance Dept. Went back on July 21st and was told it was the rear tires making the noise and needed to be replaced. After replacing, no more noise or shimmy. Sonny lent us a car to go eat lunch in while mine was having the tires delivered and put on. Great people at this dealership and hope everyone wanting a new/used car goes there. Thanks Lenoir City Ford, James and Marlayne Upton More

My husband and I enjoyed working with Margo in selecting the right car for me and we appreciated her patience with us. I would definitely recommend Margo for your next car purchase. the right car for me and we appreciated her patience with us. I would definitely recommend Margo for your next car purchase. More

my experience was awesome, i took my daughter to get a reliable vehicle in her price range, we gave them her max price and her range for a payment, and mike and bob both did everything they could to get t reliable vehicle in her price range, we gave them her max price and her range for a payment, and mike and bob both did everything they could to get the best rate and best options for us, i would recommend this dealership over any one i've visited. when we arrived they did not sworm us like a bunch of hornets they let us look and browse and come to them when we were ready. it's awesome that the prices were written on the cars also, that was great. mike fulkerson is so awesome, he made our visit pleasurable and fun. we will definately be back and i will spread the word about the satisfaction we left with today. More

We worked with John online to find the car we wanted with the features we wanted. We also negotiated via email on the price. All we had to do was show up to see the car and buy it. Other dealers made us sit the features we wanted. We also negotiated via email on the price. All we had to do was show up to see the car and buy it. Other dealers made us sit hours in the show room negotiating and trying to get us to buy a car we features we didn't need or want to pay for. More

Margo Zimmerman and Breck Davis are wonderful assets to this dealership. This is our third vehicle purchased here, and definitely will not be our last. Outstanding service and price, plus excellent produ this dealership. This is our third vehicle purchased here, and definitely will not be our last. Outstanding service and price, plus excellent product knowledge all add up to a perfect car-buying experience! More

This is the second vehicle we have purchased from Lenoir City Ford, and I am sure not the last! Breck Davis and Margo Zimmerman both made our sales experience "perfect"! We received an excellent deal and wo City Ford, and I am sure not the last! Breck Davis and Margo Zimmerman both made our sales experience "perfect"! We received an excellent deal and wonderful service from both individuals. Margo is an absolute delight to work with--and I might add---the very FIRST car salesperson to actually switch our license plates out herself! You go girl!!!! More

Bought a jeep in sept of 2012 that had a "new transmission" had to replace heads timing chain right hub and now transmission all within the first seven months have tried to contact dealership get transmission" had to replace heads timing chain right hub and now transmission all within the first seven months have tried to contact dealership get no returned phone calls and when I have I have gotten nothing but the run around! I understand things out of their control but standing behind your product should be number one now I'm paying for a car I can't drive and it's been 9 months that is very sad! More

The customer service was top of the line. It is a very laid back experience with the focus on what the customer wants overall. Will continue to shop here. laid back experience with the focus on what the customer wants overall. Will continue to shop here. More