Lenoir City Ford, Inc.

EASY TO WORK WITH I FILLED OUT AN ONLINE REQUEST FOR A FORD TRUCK ON A SATURDAY EVENING AROUND MID-NIGHT. I HAD A RESPONSE TO MY REQUEST FROM JOHN SCOTT BY 8AM ON SUNDA I FILLED OUT AN ONLINE REQUEST FOR A FORD TRUCK ON A SATURDAY EVENING AROUND MID-NIGHT. I HAD A RESPONSE TO MY REQUEST FROM JOHN SCOTT BY 8AM ON SUNDAY. WE COMMUNICATED VIA PHONE AND TXT AND HE LISTENED TO WHAT I WANTED. HE FOUND A COUPLE OF TRUCKS THAT MET OUR REQUIREMENTS WITHIN 24 HOURS. HE HAD THE ONE WE SELECTED DRIVEN IN FROM OUT-OF-STATE IN A TIMELY MANNER. OUR SCHEDULE AND EXPECTATIONS WERE MET WITH NO HASSLE. I RECOMMEND WORKING WITH JOHN SCOTT AT LENOIR CITY FORD AND WILL CONTINUE TO BUSINESS WITH HIM IN THE FUTURE. More

Extremely Pleased My wife and I drove to Lenoir City based upon a recommendation from my daughter and the recent advertisement for a sale they were having. Upon arriv My wife and I drove to Lenoir City based upon a recommendation from my daughter and the recent advertisement for a sale they were having. Upon arriving Mr. Heaton met us and was very welcoming and very informative. We appreciated his eagerness to help us and answer all of our questions. If he didn't know the answer he would immediately try the answer for us. We would definitely recommend this Dealer and especially this Salesman. Good Lord willing I will buy my next vehicle here with Mr. Heaton's help! Thank you. More

Our visit with L C Ford. Our salesman Rick Nelson was very nice and helpful not pushy at all. We would recommend Him and Lemoir City Ford, matter of fact we already have recom Our salesman Rick Nelson was very nice and helpful not pushy at all. We would recommend Him and Lemoir City Ford, matter of fact we already have recommended both. Thank you for the lunch . More

Great experience Rick was the best sales person that has ever helped me. He took very good care of me and delivered exactly what I was wanting. Rick was the best sales person that has ever helped me. He took very good care of me and delivered exactly what I was wanting. More

worst ever I wouldn't buy a lawnmower from these people. I don't trust them and was treated very disrespectfully. Went to Jerry Duncan in Harriman and they we I wouldn't buy a lawnmower from these people. I don't trust them and was treated very disrespectfully. Went to Jerry Duncan in Harriman and they were wonderful. More

Great Buy Great customer service. Great car. Overall great experience. Excellent financial officer. Its been awhile since ive had a vehicle this new. Long live Great customer service. Great car. Overall great experience. Excellent financial officer. Its been awhile since ive had a vehicle this new. Long live ford. Thank you. More

Tod's Comments We enjoyed or experience in purchasing our new F150 from Crystal Baptiste. She came right outside to meet us and we were looking for a used F150 and We enjoyed or experience in purchasing our new F150 from Crystal Baptiste. She came right outside to meet us and we were looking for a used F150 and she showed us several units and took us for a test drive. As we talked, she told us with the Ford rebates and an X plan we could buy a new truck for about the same price as a used one. So, we did that very day. All went well and we appreciate the effort put forth by Crystal. Tod Kilroy More

AFTER LOOKING AT FORD EDGE VEHICLES FOR 3 MONTHS OR SO, I LOOKED INTO CARS.COM AND DISCOVERED WHAT I WANTED AT LENOIR CITY FORD. I ENTERED MY CONTACT INFORMATION AND WAS ANSWERED BY JOHN SCOTT. JOHN WAS VERY LOOKED INTO CARS.COM AND DISCOVERED WHAT I WANTED AT LENOIR CITY FORD. I ENTERED MY CONTACT INFORMATION AND WAS ANSWERED BY JOHN SCOTT. JOHN WAS VERY HELPFUL IN ASSISTING US ON THE VEHICLES WE WERE INTERESTED IN AND LETTING US KNOW MY OPTIONS. HE WAS VERY INSTRUMENTAL IN GETTING A MUCH BETTER FINANCING PACKAGE THAN I COULD GET ON MY OWN AND HE HAS CONTINUOUSLY FOLLOWED UP WITH ME TO MAKE SURE I MADE THE RIGHT DECISION. I HAVE NOT HAD ANY PROBLEMS WITH THE EDGE YET BUT I'M SURE JOHN WILL BE THERE TO ASSIST ME IF THAT OCCURS. IT WAS A PLEASURE WORKING WITH JOHN. More

Crystal Baptiste did a wonderful job helping me pick out my new 2014 Focus! I look forward to having my new car serviced at Lenoir City Ford! my new 2014 Focus! I look forward to having my new car serviced at Lenoir City Ford! More

Great dealership The salespeople were Not pushy, very helpful and knowledgeable. Also gave me a tour of service center and introduced to manager. I have already recomm The salespeople were Not pushy, very helpful and knowledgeable. Also gave me a tour of service center and introduced to manager. I have already recommend to others. I drove over 40 miles just to go to this dealership. I was also shown how to sync my radio and offered a class. More