Lenoir City Ford, Inc.

Arrived 30 minutes before closing after a 2 hour drive and Cecil had everything ready to go to speed up the process. He spent time going over car features and functions while the admin office got the fina and Cecil had everything ready to go to speed up the process. He spent time going over car features and functions while the admin office got the finance ready. Went right through the signing document process which was smooth and easy. I was out the door as quickly as it could possibly happen. More

Great service with good turnaround time. Easy to do business with them. Staff were friendly and polite. Easy to do business with them. Staff were friendly and polite. More

Very nice people to deal with. No pressure to close the deal and they made sure we understand the agreement and options we were purchasing. Would recommend them to anyone intereste No pressure to close the deal and they made sure we understand the agreement and options we were purchasing. Would recommend them to anyone interested in purchasing a Ford vehicle. More

Prompt service as promised with multi point inspection showing need for additional work but still done on time showing need for additional work but still done on time More

Selena was terrific. If she didn’t know an answer she would search until she found it. She worked with us to drive different models to make sure we got what we needed. Sh If she didn’t know an answer she would search until she found it. She worked with us to drive different models to make sure we got what we needed. She did not pressure us. Super personable. Highly recommend her More

Everyone was very kind and helpful. Everyone made the process quick and easy. I can’t thank everyone enough for all their help. Everyone made the process quick and easy. I can’t thank everyone enough for all their help. More

Outstanding service - I really appreciated Tyler's attentiveness, support, and active communication. He kept me informed and provided a clear understanding of the process throughout the time my vehic attentiveness, support, and active communication. He kept me informed and provided a clear understanding of the process throughout the time my vehicle was being serviced More

Tyler was our service rep. He did an excellent job keeping us informed about the problem with our car. He arranged transportation for us to home when we had to leave car over He did an excellent job keeping us informed about the problem with our car. He arranged transportation for us to home when we had to leave car overnight. Very nice and congenial. More

The customer service is great. Samantha took care of scheduling our appointment and answered all our questions and Judy was very thorough with updates. Samantha took care of scheduling our appointment and answered all our questions and Judy was very thorough with updates. More

I've purchased 6 vehicles here & have never had a bad experience. If any issues have came up they have been taken care of without hesitation. I've personally never had any of the sales team give off that experience. If any issues have came up they have been taken care of without hesitation. I've personally never had any of the sales team give off that "pressure to buy" vibe & have always left me alone if I let them know when I'm just looking. More