Lenoir City Ford, Inc.
Lenoir City, TN
Filter Reviews by Keyword
By Type
1,577 Reviews of Lenoir City Ford, Inc.
Brian, MacKenzie, and Ray are a great team at Lenoir City Ford. They were fair, professional, up-front, and no high pressure sales tactics. A hand shake and your word was all it took to seal the deal on our Ford. They were fair, professional, up-front, and no high pressure sales tactics. A hand shake and your word was all it took to seal the deal on our new Bronco Sport Outer Banks. Great job everyone. More
Pete Clay made my experience (buying an electric vehicle) comfortable, relaxed, peaceful, as quick and easy as possible, and just a pleasure from start to finish. As an out of state buyer, I was contacted by comfortable, relaxed, peaceful, as quick and easy as possible, and just a pleasure from start to finish. As an out of state buyer, I was contacted by Mr Clay the day before my trip to TN. He applied NO pressure at all; he was genuinely interested in my priorities, he listened well, remembered my goal/priority, and honored it the next day. Because I served many years in the US military, I was fortunate to connect with Mr Clay since one of his sons is also a combat veteran. The General Sales Manager, Charlie, is also a combat veteran and true American hero. He served as a Navy Seal in the Vietnam War, and was a POW. If Charlie ran for President I would vote for him! The Finance Mgr, Daniel, is nothing short of a genius with a sky high IQ in Automotive Warranty options! I am grateful for Ford offering 0% financing for the truck I bought. And the peace of mind that comes with an extended warranty is worth the cost to me, especially since I have been driving over 50 years. I cannot say enough positive things about Pete Clay, Charlie A-M, and Daniel. They treated me like family from my first phone call with Pete. Strongly recommend this trio if you’re looking for a vehicle, and willing to travel to Lenoir City, TN. More
The salesman Dennis Jenkins was very patient kind and professional helping me to make the correct decision I love my new car from Ford. The warranty department the manager everyone there was very profess professional helping me to make the correct decision I love my new car from Ford. The warranty department the manager everyone there was very professional I will buy there again great car buying experience! More
The sales team (Samantha, Dagean and Andrea) was fantastic in turning a bad car situation into a “win win” for all. Can’t thank them enough for getting us in a new car quickly during the holiday ru fantastic in turning a bad car situation into a “win win” for all. Can’t thank them enough for getting us in a new car quickly during the holiday rush. More
From the time that we just went to look at the vehicles to when I went sign the papers for my new purchase, we were treated with such kindness & respect! Our experience there was nothing like we had ever h to when I went sign the papers for my new purchase, we were treated with such kindness & respect! Our experience there was nothing like we had ever had before! More
The overall experience is really beyond any level we have seen before with other dealers, and we have been buying cars for the last 50 years. Mr. Charles and his personality and how he conducts business was seen before with other dealers, and we have been buying cars for the last 50 years. Mr. Charles and his personality and how he conducts business was simply why we bought our 2 new cars, although we really were there to only browse and have not yet decided which dealer should we buy from. Once we got the Cars, Mr. Cecil Ball was truly the icing on the cake making everything simply excellent. We now are taking to our sone and daughter that lives in TX to buy their new cars from this dealer, this is really how good we feel about our experience. Simply a wonderful experience and recommended dealer to all of our family and friends. More



