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Lenoir City Ford, Inc.

Lenoir City, TN

4.8
1,577 Reviews

775 US-321

Lenoir City, TN

37771

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1,577 Reviews of Lenoir City Ford, Inc.

December 11, 2025

Excellent service; honored appointment times and estimate of repair time; friendly personnel Clean service area and excellent waiting area! More

by dtimmerberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
December 10, 2025

Had a great experience! !! Cecil Ball helped me get what I was looking for! Very friendly staff! More

by LEANNHUGHES80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball, Mackenzie Hansen, Mark Hester
December 09, 2025

A truly pleasant experience. Helpful staff, quality product, fair pricing. We had our twins with us and Cecil had them entertained from beginning to end. More

by ABLEWIS04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball, Mackenzie Hansen, Charles Algieri-McCarthy, Mark Hester
December 09, 2025

Customer service, loan process, and delivery process went very smoothly and we will definitely be referring others. More

by LINDAHEDINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hansen, Selena Collins
December 08, 2025

This was my 8th purchase from Lenoir City Ford in 7 years. I also brought my sister down from NY to buy from them. Everyone is so professional and friendly. They are like family now and treat you that More

by tnzookeeper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Clay, Mackenzie Hansen, Christian Dubuisson
December 07, 2025

Very personal but professional service. I wanted to buy "home town" and they made it easy. Family just bought 3 more Ford's yesterday!! More

by BOBHANSEN0258
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Clay, Charles Algieri-McCarthy, Selena Collins, Juan Arellano
December 06, 2025

I never liked to buy a car because of the “experience”. However, this was different. No pressure, just more guidance of what I wanted based on what I told my sales representative. Closing the deal, agreein More

by pricedarrell75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel who did closing documents, Andrea Mejia, Charles Algieri-McCarthy
December 06, 2025

Nice and friendly staff from salesman to the owner and everyone in between will buy again in the future went above and beyond to help my car buying experience delightful More

by garyray0407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Clay, Charles Algieri-McCarthy, Phillip McMillan
December 06, 2025

Cecil was as attentive as he could be and Mark helped immensely with the test drives and answering all my questions. The entire experience was great. Hoping the service department is just as smooth when More

by sfscaman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Ball, Mackenzie Hansen, Mark Hester
December 06, 2025

Service department is very slow. They promise you a time it will be done and usually twice as long. More

by Rankin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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