Lenz Truck - Fond du Lac, WI

Poor customer relations I left a review in December of 2018 for this dealer. Now I am leaving another as they are threatening us with legal action instead of stepping up and I left a review in December of 2018 for this dealer. Now I am leaving another as they are threatening us with legal action instead of stepping up and taking responsibility for selling us a truck with body damage. I tried to contact someone less than 24 hrs. after purchase but noone was interested enough to talk to me to resolve the problem. They think they are in the right and that's that. We are both seniors and feel that they took advantage of us for not seeing something they should have disclosed. Be very, very careful! More

Great Experience Tony and the crew at Lenz were great to deal with from coming in and meeting Tony to the financing options. Tony was able to answer our questions and Tony and the crew at Lenz were great to deal with from coming in and meeting Tony to the financing options. Tony was able to answer our questions and lead us to the right vehicle for us. Very happy with our overall experience. More

Like working with a friend!! Mike was very honest about everything. I felt like I'd known Mike for years. He got the job done when other places couldn't! I even called mike on a s Mike was very honest about everything. I felt like I'd known Mike for years. He got the job done when other places couldn't! I even called mike on a sunday, when he wasn't working, but he took the time to talk with me and answer some questions. I Highly recommend Mike Buhler if you are looking for a vehicle at Lenz. More

Great people to buy a vehicle from Nice and clean vehicle when picked up, no pressure hitting experience. Was able to take care of nearly everything via phone call and email as I was t Nice and clean vehicle when picked up, no pressure hitting experience. Was able to take care of nearly everything via phone call and email as I was traveling for work More

Easy to work with. Would buy from Lenz again. We had been looking for a specific type of vehicle for months and when we found what we wanted at Lenz, Tony was quick to respond to our requests and We had been looking for a specific type of vehicle for months and when we found what we wanted at Lenz, Tony was quick to respond to our requests and accommodated our schedule and timeline. He made the process seamless and there was no pressure. More

Seamless transaction with Paul Parent! This was our second purchase from Lenz, our first truck was an F-350 Superduty that is still running like a top 11 years later! I handled all the deta This was our second purchase from Lenz, our first truck was an F-350 Superduty that is still running like a top 11 years later! I handled all the details of this purchase over the internet with Paul, and our financing with Brandon. They were fantastic and had the truck delivered from Minoqua to FondDuLac for us to pick up. We love our new Ford Platinum and will definitely be back in the future! More

Great experience! We had a really great experience with our dealer, Tony. He was very informative and patient as we peppered him with many questions and concerns. Als We had a really great experience with our dealer, Tony. He was very informative and patient as we peppered him with many questions and concerns. Also, he made sure to prioritize us in order to get the car ready when we needed it and was flexible with the timing of our financing. He stayed cool, calm, collected and positive. A great guy! More

Great Buying Experience Everyone that I met at Lenz was very friendly. They were very accommodating. They had a great selection of vehicles and were very patient when we wer Everyone that I met at Lenz was very friendly. They were very accommodating. They had a great selection of vehicles and were very patient when we weren’t sure what make/model we wanted. We dealt with Tony and he was awesome. More

Helpful and motivated Very helpful and also a honest man straight forward with you no beating around the Bush with him also good guy to deal with period. Very helpful and also a honest man straight forward with you no beating around the Bush with him also good guy to deal with period. More

Great / HUGE Dealership and Best Selection!!! Have been looking over 3 years for a very specific F150. LENZ had EXACTLY what I was looking for!!! I live in Michigan, my in-laws live in northern I Have been looking over 3 years for a very specific F150. LENZ had EXACTLY what I was looking for!!! I live in Michigan, my in-laws live in northern IL. We drove to Fond Du Lac to pick it up on Christmas Eve! Mike B. was super patient and answered my plethora of questions about the F150. Mike never pressured me at any time and made purchasing this super easy since I have never bought out of state before. We are for sure going to check back when we need to buy another vehicle for my wife. LENZ has way nicer pre-owned vehicles then ALL the Ford dealers I have been walking through and searching online for over the past 3 years. The only thing I would recommend is have the detail department remove and buff out surface scratches before pick up date. This overall was an A+ top notch experience!!! Thank you again Mike B. for making this a GREAT experience and giving me peace of mind. -Paul- More