Lenz Truck - Fond du Lac, WI

Nobody here returns their phone messages Nobody does what they say they'll do I purchased the truck 3/22/24 didn't get it back completed until 4/27/24 over a month I recently sent Justin a email to call me they say they'll do I purchased the truck 3/22/24 didn't get it back completed until 4/27/24 over a month I recently sent Justin a email to call me 3days and haven't heard a thing and probably never will after a purchase they don't give a dam about the customer they got there money customer service SUCKS More

This was my 1st purchase with Lenz Truck and it felt like a transactional process. This is a big purchase for a 21 year old and this was not a good experience. a transactional process. This is a big purchase for a 21 year old and this was not a good experience. More

Big inventory and variety of vehicles! You get there to test and drive the vehicle, they just give you the key and let you take a decision with out pressure at all,, once you take a decisi You get there to test and drive the vehicle, they just give you the key and let you take a decision with out pressure at all,, once you take a decision, the purchase process is super fast,, they have everything ready for you to sign!! More

Treated very well Zack was very professional and kept me well informed. He could have given me another thousand off. well informed. He could have given me another thousand off. More

By far the best experience we have had with a dealership ever!! From start to finish, staff were very friendly, honest, helpful, and accommodating (never any pressure and answered all of our questions) We d ever!! From start to finish, staff were very friendly, honest, helpful, and accommodating (never any pressure and answered all of our questions) We drove 5.5 hours to purchase a truck and we were not disappointed—we love our truck. My husband also loved the coffee served in real ceramic cups—nice touch that shows they value their customers! More

Jacob was great to work with. He didn't pressure and was forthright in his dealings with me. He was a greta salesman. He didn't pressure and was forthright in his dealings with me. He was a greta salesman. More

I took my truck in because it was over heating and operantly te hey fixed that but my cold air stopped working and I called them and they say they had nothing to do with that when it was working perfe operantly te hey fixed that but my cold air stopped working and I called them and they say they had nothing to do with that when it was working perfect come on I don’t poop money. More

I bought my car before test driving right after they got it in. The Owner emailed me about the car and let me know the day I was going would be fine to schedule a test drive. When I arrived my salesman let it in. The Owner emailed me about the car and let me know the day I was going would be fine to schedule a test drive. When I arrived my salesman let me know there were issues that needed to be fixed. He let me know I wouldn’t be able to test drive that day. I still wanted to buy the car and he told me originally that it would be delivered in the next 2 days. I waited 7 days for my car to be delivered. During the 7 days I was never reached out to I had to call for every interaction. The employees and owner were not good at communication. More

They worked to get the deal done to get it within our budget priameters. Great group of people to work with. budget priameters. Great group of people to work with. More

Very good team to work with and highly recommend. I have done business with them. The past and will be working with them again in the future. I have done business with them. The past and will be working with them again in the future. More