Les Stanford Chevrolet Cadillac

They have so far (four weeks in) refused to return a deposit made to get on their E-Ray list. They accepted my deposit immediately and charged my credit card. I got a much better allocation from MM so I deposit made to get on their E-Ray list. They accepted my deposit immediately and charged my credit card. I got a much better allocation from MM so I emailed Zachary Grier at LS to cancel. Their terms and conditions, in writing clearly state that this is permitted up to time order is placed. Well despite getting in touch with Zach multiple times over the last four weeks, radio silence. Total ignore. Thankfully I can dispute with cr card. Glad this is far as my experience went, be aware. Quick to gather funds and refuse to refund. Avoid Les Stanford, lousy customer service. Looking forward to their fairytale of woe, blaming Covid, Turkish earthquakes, war in Ukraine and train derailments in Ohio…. More

Displeased paint quality on XT5, Terrance Palmer showed me two veh. On different days 1: hood was repainted paint didn't match 2: paint swirls all over hood. Was told all xt5 had bad paint. Terrance mocke me two veh. On different days 1: hood was repainted paint didn't match 2: paint swirls all over hood. Was told all xt5 had bad paint. Terrance mocked me because I bent down checking paint quality, obvious he was aggravated I didn't accept either vehicle. A big waste of time for me I was a cash buyer, trying to sell me inferior New Cadillac's . Look closely at your new vehicle's paint. More

Terrance Palmer & the entire staff are always on point with their efficiency and their professionalism— they make the process as easy as possible for me—thanks! with their efficiency and their professionalism— they make the process as easy as possible for me—thanks! More

Michele was great. She was able to get the car I wanted at an affordable price. Everyone I came in contact with was very helpful and professional. She was able to get the car I wanted at an affordable price. Everyone I came in contact with was very helpful and professional. More

Michelle was Super fast and responsive on the sales end. I had a problem in the process and they did the right thing, took the car back and put us in the one we wanted. I had a problem in the process and they did the right thing, took the car back and put us in the one we wanted. More

Michelle S. provided stellar customer service. She got me in the car I wanted for the price I wanted! provided stellar customer service. She got me in the car I wanted for the price I wanted! More

I was very pleased with the dealership. Dealership was very clean and staff were very professional. Dealership was very clean and staff were very professional. More

Rochelle White was very helpful and went over an above to get what we wanted and loved as we love her !!! get what we wanted and loved as we love her !!! More

The manager listened to my concerns and followed up very quickly. He personally got involved in helping me to find the car that I wanted. My salesman was amazing! His name is Terrance Palmer. He extended hi quickly. He personally got involved in helping me to find the car that I wanted. My salesman was amazing! His name is Terrance Palmer. He extended himself in so many ways to help me find the car that I wanted. He assured me that I would not have to settle. He was so calm and helpful. He explained everything in detail and followed up on everything. If I asked a question or had any doubt he would find the answer. I am disabled and he constantly assisted me and made sure the cars I looked at met my needs. He was a great salesman and outstanding person. Constantly called and checked in with me throughout the entire process. I look forward to the purchase of my next purchase and I hope he will be available to assist me. When I drove out of the dealership in my new 2023 Argent Silver Metallic XT5 I felt like the most valued Cadillac Customer ever and that is the best feeling ever! Oh what a feeling! More

Excellent my 7 car from Michelle. I will always recommend her to my friends. Great service dept alsoo I will always recommend her to my friends. Great service dept alsoo More