Lester Glenn Buick GMC - Service Center

EXCELLENT SERVICE AS ALWAYS I cannot begin to tell you how perfect the service was today. I have never had a time when the service was not perfect. Today I needed a loaner car a I cannot begin to tell you how perfect the service was today. I have never had a time when the service was not perfect. Today I needed a loaner car and it was a smooth transition from the service department to the car rental office and they even provided me with the same year car and make as my own so I had no problem driving the car. The Service department of GMC is the place I would recommend to anyone if you have a GMC car. More

Courtesy,Professional,Personable! John is an easy person to get along with and represents his profession with kindness and ease.Thank's for the great service on 3/16/17 at 7:00 AM John is an easy person to get along with and represents his profession with kindness and ease.Thank's for the great service on 3/16/17 at 7:00 AM More

service Dealing with Bill Peak in the service dept, was a pleasure, very efficient. Making Appt,Getting in lane for service, and paperwork was very fast. Dealing with Bill Peak in the service dept, was a pleasure, very efficient. Making Appt,Getting in lane for service, and paperwork was very fast. More

The worse experience at this place..never would recommend.. They commit fraud. Would never bring my vechile for service nor would I buy a vechile from this dealership.the worse dealership in Toms River ever sin They commit fraud. Would never bring my vechile for service nor would I buy a vechile from this dealership.the worse dealership in Toms River ever single one of Lester Glenn dealerships commit fraud.. The worse service department I have ever dealt with.. I brought my vehicle in for a recall and they told me had to pay for it..Are you kidding me?? FRAUD.. They did an oil change and never tighten the oil filter and I had oil leaking throughout the entire engine...All over my driveway.. They are definetly not certified to work on anyone's vechicle..Horrible experience would not recommend to anyone.. More

Best service around!! I have had my car for over 5 years now and over those years I have brought my truck through Lester Glenn's gmc/Buick service many times. Whether it be I have had my car for over 5 years now and over those years I have brought my truck through Lester Glenn's gmc/Buick service many times. Whether it be normal oil changes, mystery noises or new tires and brakes I have always left with the best customer service experience! Bernie helm and William peak are always quick to get me in and out with a smile!! I can not say enough about the service or the friendliness of this dealership/service!! Great job Bernie and crew!! More

Best service department! I just wanted to thank Mr. Bernie Helme, Mr. William Peak, Mr. John McFall, and Joe (my favorite technician) for all the outstanding customer service I just wanted to thank Mr. Bernie Helme, Mr. William Peak, Mr. John McFall, and Joe (my favorite technician) for all the outstanding customer service they have provided me with on my many service appointments. Due to the trust I now have with all these professionals, in addition to servicing my GMC Acadia, I am now servicing my son's Chevrolet Malibu at GMC as well. I highly recommend Lester Glenn GMC to all my colleagues and family members. Although my daughter is an employee of Pine Belt, I still remain loyal to LesterGlenn. That speaks volumes regarding your outstanding service. Thank you gentlemen. I sincerely appreciate your honesty and prompt, courteous service. More

Horrible Service Tech I recently took my brand new 2014 Yukon Denali in for service. Where do I start? My driver seat was making noise and took in to be serviced. When I go I recently took my brand new 2014 Yukon Denali in for service. Where do I start? My driver seat was making noise and took in to be serviced. When I got my car back after being serviced the seat was still making noise and the back panel of the driver seat was damaged. They so did an oil change for the first time. A few days later after the oil change I noticed that my interior oil change was dropping and noticed spots on my driveway. Unsatisfied with the service tech I took it to another dealer Freehold GMC. Once there I was informed the oil filter was not tighten and reason for the leakage and the driver seat rear panel was ripped out and the reason why it was not staying in place. I could not believe what Lester Glenn had done to my brand new car. I have no faith in their service tech and would not recommend them to anyone. More

Truly appreciated that LGB reached out to me to schedule my first complimentary maintenance check for my '13 Buick Regal GS. As always, Ray in Service was very helpful and my car was ready for me as promis my first complimentary maintenance check for my '13 Buick Regal GS. As always, Ray in Service was very helpful and my car was ready for me as promised. More

This is the second time dealing with the associates at Lester Glen GMC. They still hold the bench mark for customer service. Mike Amarando was great when we purchased our vehicle and he still is helping Lester Glen GMC. They still hold the bench mark for customer service. Mike Amarando was great when we purchased our vehicle and he still is helping us out. Ray PEtito assisted us during our second visit, he was extremely professional and answered all our questions. Great job by the technicinians who performed the work as well. Paul More

Copy of letter sent to owner: September 26, 2011 Copy of letter sent to owner: September 26, 2011 Adam Kraushaar Owner Lester Glenn Auto Group Mr. Kraushaar, I wanted to let you Copy of letter sent to owner: September 26, 2011 Adam Kraushaar Owner Lester Glenn Auto Group Mr. Kraushaar, I wanted to let you know that my wife and I are extremely satisfied with our recent purchase from your dealership. The 2012 GMC Acadia SLT 1 is the perfect fit for my wife and she has yet to stop telling me how happy she is with her new vehicle. More importantly I feel the need to tell you about your Salesman, Sales Manager, and Finance Manager. Michael Amarando is one of the nicest and proficient salesmen I have met. He was very patient and knowledgeable while answering the many questions we had about the vehicle, the purchase and trade in process. Michael made all the appropriate arrangements and calls that created a tranquil environment during the sale. After explaining a specific vehicle’s component, he would always ask if we understood before moving to the next item. Michael demonstrated well-oriented professional knowledge while maintaining high standards of ethics. Matt Siderio added to an already satisfying situation. He provided the right amount direction and created an enthusiastic environment. Matt showed honesty towards my wife and I that made us feel we were being taken care of. James Berry’s character and demeanor displayed a high level of personal integrity. He set an atmosphere that made my wife and I feel at ease during the finance process and provided us with definite, positive assistance throughout. Mr. Kraushaar, your sales group created an experience that will definitely bring my wife and I back to Lester Glen and we will be recommending others. Thank you, Paul and Deb Rauch More