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Lester Glenn Chevrolet - Service Center

Toms River, NJ

4.6
61 Reviews

61 Reviews of Lester Glenn Chevrolet - Service Center

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April 04, 2017

Broken Seat After taking my car into Toms River Lester Glenn Chevy for just a routine inspection for safety issues and for peace of mind in my own head, I found o More

by screwedbydealer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph J Monica Jr.
Apr 05, 2017 -

Lester Glenn Chevrolet responded

Thank you for taking the time to leave us your review. We are very sorry to hear about your service experience with our dealership and that you felt you were not treated fairly. We have forwarded your reviews to our service management team and they are fully aware of your situation. They advised us that they reached out to you last month when everything was happening and offered you a solution that would get your car fixed. We unfortunately didn't hear anything back from you but our offer still stands if you are interested in pursuing it. You can reach out to Joe Monica, our Service Manager, at your earliest convenience and he'll be more than happy to help you. Thank you and once again, we are sorry for any inconvenience or confusion we may have caused in the meantime. We hope to hear from you soon.

April 02, 2017

outstanding service Hank D I WOULD like to thank Joe ROSE ,he is n asset to your company I relocated from Florida & was told by Pine Belt Chevrolet they would not honor m More

by hank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rose
Apr 05, 2017 -

Lester Glenn Chevrolet responded

Hi Hank, thanks so much for this great review! We are very happy to hear that you had such a positive service experience with our dealership and that Joe went above and beyond to make sure your services were covered. That's truly what the Lester Glenn Experience is about and we couldn't be happier to know that we made it all happen for you. We very much appreciate your positive feedback and we look forward to seeing you back again soon! Thanks so much again!

March 09, 2017

Terriffic staff!. All of my dealings with the staff at Lester Glenn Chevrolet have been satisfactory. The entire staff has been courteous and helpful I would highly rec More

by brucetucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Caffyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Lester Glenn Chevrolet responded

Thanks so much for taking the time to leave us this great review! We are very happy to hear about your experience with our dealership and that Bill and our team were so helpful with everything. It's great to know that you felt so comfortable and that you were able to get the car you wanted at a price that was best for you. We appreciate your positive feedback and we look forward to seeing you again soon!

February 11, 2017

New cars We leased two cars from Adam Chiappano a few years ago. One day we were only dropping one of them off for service and went in to say hello to Adam. More

by Carjudo
Recommend Dealer
Yes
Employees Worked With
Adam Chiappano
Feb 20, 2017 -

Lester Glenn Chevrolet responded

Thanks so much for taking the time to leave us this great review! It's wonderful to hear about your experience with Adam and that he's been so helpful to you and your family. We're very happy that he was able to answer all of your questions and help you make the best decision possible. It's also really great that your sister bought a car from us as well - gotta keep it in the family :) We appreciate your positive feedback and your recommendation and we can't wait to see you all again soon! Congratulations and enjoy!

February 03, 2017

Don't want to do the work Last year my husband's Silverado was making noise somewhere in the rear. My husband brought the vehicle in to Lester Glenn to be assess by a technicia More

by zwomaninnj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Feb 03, 2017 -

Lester Glenn Chevrolet responded

Thank you for leaving us your feedback. We are truly sorry to hear that you've had a negative service experience with us and that you felt our team couldn't adequately help you. We spoke with our Service Manager and he advised us that he was able to speak with your husband regarding this matter and that he will be bringing his truck in on February 20th. During his appointment, he'll be able to ride with one of our expert technicians to try and figure out what's going on. We hope this will lead us to a resolution that works best for you and your husband. We look forward to seeing you here in a few weeks and if you have any questions in the meantime, please don't hesitate to reach out. Thank you again for your feedback.

October 03, 2016

2016 Malibu I was greeted by John Stetz and we were able to make a deal today. Second car from Lester Glenn. Great experience and looking forward to working with More

by C Carman
Recommend Dealer
Yes
Employees Worked With
John Stetz
Oct 10, 2016 -

Lester Glenn Chevrolet responded

Thanks so much for leaving us this review! It's so awesome to hear about your experience with John and that everybody was so helpful and accommodating. We appreciate your positive feedback and we look forward to seeing you again soon! Enjoy!

July 08, 2016

Best for understanding your concerns and fix it Right I have a 2015 Chevy equionx Ltz Everytime I go for service I see Aldo cipriani who treats you like a Friend other than just the customer, he worked wi More

by Alans63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Caffyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2016 -

Lester Glenn Chevrolet responded

Thank you so much for this review! We are very happy to hear about your service experience with Aldo and that he was so helpful while you were getting your car worked on. It definitely sounds like he went the extra mile to make sure everything was taken care of in a timely manner. We truly appreciate your feedback and we look forward to seeing you again in the future. Thanks so much again!

February 08, 2016

Exceptional service on our Camaro Brought car in for brakes. Greeted by staff with a warm smile. Gabrielle, the service consultant was extremely friendly; I was impressed by her und More

by Camaro123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabrielle Scoles
Feb 09, 2016 -

Lester Glenn Chevrolet responded

Thank you so much for this review! We're very happy to hear about your experience with Gabrielle and our service team and that she was so helpful and informative while your car was having work done. We truly appreciate your recommendation and we look forward to seeing you during your next visit! Thanks again!

November 04, 2015

Excellent service and technicians! Went for an oil change today and experienced nothing but the best in workmanship and hospitality from the staff....my service consultant was Aldo Cipr More

by Piazza722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Cipriani
Nov 13, 2015 -

Lester Glenn Chevrolet responded

Thank you so much for taking the time to leave this review! We're so happy to hear about your experience with Aldo and our Service Department! It's wonderful to know that you felt so comfortable with our staff and that everyone was so pleasant. Thanks so much for the feedback and we look forward to seeing you again in the future!

October 30, 2015

Jim cares about the customer I have had my vehicle in for service before and I have come to expect good service. Today I brought my car in and I met Jim Migliore. Jim was polite More

by JimD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Migliore
Oct 30, 2015 -

Lester Glenn Chevrolet responded

Thank you so much for taking the time to leave this review. We're so happy to hear about your experience with Jim and our service department! It sounds like you had a true Lester Glenn Experience and we couldn't be happier to hear it. We look forward to seeing you again in the future! Thanks again and enjoy!

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