I scheduled my vehicle for warranty work after my van started accelerating on it's own for the second time. They were great with getting me in right away for drop off service and even provided a loaner van to use. They said it would be about 5 days before they could look at it but with a loaner to use I wasn't worried. Luckily, they got it in the very next morning and by 5 pm I had my van back. Now, here is why I knocked off a few stars. I have a dash cam that videos both inside the van and outside the van so this is not assumption, this is fact. They told me they took it for a 20 mile test drive and looked under the hood for any issues. The fact is employee #1 drove it from the L.G. Chevy to the L.G. Dodge. Employee #2 took it from the L.G. Dodge to Dunkin Donuts and back to the service center where he looked under the hood for a little while. Employee #3 then took it from L.G. Dodge to L.G. Chevy, then to a parking lot on Clifton, picked up Employee #4, dropped him off at Honda then proceeded to the TD Bank on Hooper and then goes back to L.G. Dodge to pick up Employee#5 to drop her off at the Collision Center. After a couple of hours Employee #4 then gets in and drives the van back to L.G. Chevy where it sits for about a half hour before Employee #6 hops in to just move it to a different spot. So they said they took it for a 20 mile test drive when in reality they drove about 40 miles running a lot errands both personal and for work. I find this very unprofessional for employees to be using customer vehicles for both personal and professional errands.