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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,522 Reviews
Today: 7:00 AM - 4:00 PM Closed Now
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1,522 Reviews of Lester Glenn Subaru - Service Center

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December 26, 2023

Ekaterina was exceptionally wonderful from the minute I pulled up to the door. She explained everything and kept me informed the whole time. Also she kindly walked me out to my car when leaving.. Job well More

by DONNA4181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Lester Glenn Subaru responded

Hi Donna, Thank you for your kind words! We're thrilled to hear that Ekaterina provided you with exceptional service from start to finish! Keeping you informed and walking you out to your car are all part of ensuring a positive experience! We appreciate your feedback, and if there's anything more we can do for you or if you have additional feedback to share, please don't hesitate to reach out! Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

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December 24, 2023

good service and will return for my next service and oil change! car runs perfect More

by MAUIBLUESHADOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer, Christopher Murdolo
Dec 27, 2023 -

Lester Glenn Subaru responded

Hi MAUIBLUESHADOW, Thanks for your positive feedback! We're delighted to hear that you had good service, and we look forward to welcoming you back for your next service and oil change! If there's anything specific you'd like us to focus on during your next visit or if you have more feedback to share, please feel free to let us know! We're here to ensure your car continues to run perfectly! Happy Driving, The Lester Glenn Subaru Team

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December 24, 2023

Always fast and friendly. Never an issue getting in and out quickly. Everyone at this dealership goes out if their way for customers More

by LucyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Lester Glenn Subaru responded

Hi LucyB, Thank you for your positive review! We're thrilled to hear that you always experience fast and friendly service with us! Ensuring a smooth and efficient visit is important to us, and we're glad that everyone on our team goes out of their way for you! If there's anything more we can do for you or if you have additional feedback to share, please feel free to reach out! We appreciate your ongoing support! Happy Driving, The Lester Glenn Subaru Team

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December 23, 2023

HOPEFULLY THIS FORESTER WILL LAST AS LONG AS I DO SO I TRUST THE PEOPLE AT LESTER GLENN TO MAINTAIN IT. More

by ESALOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Lester Glenn Subaru responded

Hi ESALOOM, Thank you for placing your trust in us to maintain your Subaru Forester! If there's anything specific you'd like us to keep in mind during maintenance or if you have any questions, feel free to reach out! We're here to ensure your Forester remains reliable for many more miles to come! Happy Driving, The Lester Glenn Subaru Team

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December 22, 2023

Staff assisted me promptly. Couldn’t asked for a better experience with Lester Glenn! Merry Christmas Lester Glenn! More

by JAMES_ANGELICA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Lester Glenn Subaru responded

Hi JAMES_ANGELICA05, We're delighted to hear that our team assisted you promptly and that you had a wonderful experience with Lester Glenn! Your kind words make our holiday season even brighter! If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. Wishing you a Merry Christmas and many joyous drives ahead! Happy Driving, The Lester Glenn Subaru Team

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December 22, 2023

Quick service, and well received at the door. I trust them to do what's necessary More

by John Madden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Lester Glenn Subaru responded

Hi John, Thank you for sharing your positive experience! We're delighted to hear that you received quick service and felt well-received from the moment you walked in the door! Trust is crucial, and we're honored that you trust us to do what's necessary. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out! We appreciate your trust and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

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December 22, 2023

The staff at the dealership are fantastic and take extra measures to ensure that you are satisfied. More

by MONTEREY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Murdolo
Dec 27, 2023 -

Lester Glenn Subaru responded

Hi MONTEREY13, Thank you for your kind words! We're thrilled to hear that our fantastic team took extra measures to ensure your satisfaction! Customer satisfaction is our top priority, and we're grateful for your positive feedback! If you ever have more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out! We appreciate your trust and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

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December 22, 2023

Keith Conroy has always been extremely attentive and has always offered good advice which I follow. More

by RADLAW88
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Lester Glenn Subaru responded

Hi RADLAW88, Thank you for being a valued customer, and we appreciate your positive feedback! We're delighted to hear that Keith has always been extremely attentive and has offered good advice that you follow! Providing excellent service and advice is our goal, and we're pleased to have met your expectations! If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We value your feedback and look forward to continuing to provide you with great service! Happy Driving, The Lester Glenn Subaru Team

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December 21, 2023

Everyone is very friendly and ready to help! I have had problems with getting the part, and now my phone is not working!! Getting very frustrated! More

by LINDAMUNDY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Murdolo
Feb 13, 2024 -

Lester Glenn Subaru responded

Hi LINDAMUNDY21, Thank you for your feedback. We're sorry to hear about the frustrations you've experienced with getting the part and your phone not working! We understand how frustrating that can be, and we apologize for any inconvenience it may have caused. We have shared your feedback with our management team and our service manager Bert has attempted to reach out to you. At your earliest convenience, feel free to reach out to him directly so we can assist you further and resolve these issues as quickly as possible! Your satisfaction is important to us, and we appreciate your patience! Happy Driving, The Lester Glenn Subaru Team

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December 21, 2023

I’m very satisfied with my appointment Nicole was helpful and knowledgeable waiting area makes the appointment relaxing More

by Sal DellaRosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Lester Glenn Subaru responded

Hi Sal, Thank you for your positive review! We're delighted to hear that you're very satisfied with your appointment and that Nicole was helpful and knowledgeable! Creating a relaxing waiting area is important to us, and we're pleased that you enjoyed your experience! If there's anything more you'd like to share or if there's anything else we can do for you, please feel free to let us know! We value your feedback and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

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