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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,487 Reviews
Call Service Center (732) 966-9220

1,487 Reviews of Lester Glenn Subaru - Service Center

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November 19, 2023

Always a pleasant experience at Lester Glenn Subaru. Your service dept team is the best! More

by YANKEEGIRL2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Lester Glenn Subaru responded

Hi YANKEEGIRL2727, We appreciate your kind words! It's fantastic to hear that you always have a pleasant experience with us, and our service team is thrilled to be recognized! If there's anything else you need or any way we can further assist you, please don't hesitate to let us know! Happy Driving, The Lester Glenn Subaru Team

November 19, 2023

Employees have always been extremely helpful and knowledgeable. Service is completed with concern for accuracy and safety. More

by AMSPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Murdolo
Report | Print
Nov 21, 2023 -

Lester Glenn Subaru responded

Hi AMSPIN, Thank you for sharing your positive experience with us! We're pleased to hear that our team has consistently been helpful and knowledgeable! Ensuring that service is completed with concern for accuracy and safety is a top priority for us! If you have any more feedback or if there's anything else we can assist you with, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

November 18, 2023

Very good and easy and helpful Thanks to Chris. Gave me a very nice loaner car and now my car is running very well More

by GEIGERLYDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Murdolo
Report | Print
Nov 20, 2023 -

Lester Glenn Subaru responded

Hi GEIGERLYDIA, Thank you for your positive feedback! We're glad to hear that your experience was very good, easy, and helpful, thanks to Chris! It's great that you received a very nice loaner car, and now your car is running very well. If there's anything more you'd like to share or if you have further questions, feel free to reach out! We appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

November 18, 2023

It was a wonderful experience and very fast service. Nicole was wonderful to work with. She kept me informed the whole time that I waited. The service department videoed everything that they had worked More

by jomama1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Lester Glenn Subaru responded

Hi jomama1125, Thank you for your positive review! We're thrilled to hear that you had a wonderful experience with very fast service! It's great that Nicole was wonderful to work with and kept you informed throughout the process. The service department's video documentation is a nice touch, and we're glad you appreciated that! If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

The attitude of the service department worker is pleasant , professional very accommodating & courteous can't complain ..... More

by FOXYLADY174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gerber
Report | Print
Nov 17, 2023 -

Lester Glenn Subaru responded

Hi FOXYLADY174, Thank you for your positive feedback! We're thrilled to hear that our service team was pleasant, professional, accommodating, and courteous! Providing excellent service is our goal, and we appreciate your recognition. If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

My tire warning light had come on driving home one night. I called my dealer and they got me in that same morning. Keith noticed that my car was due for service in two weeks and offered to do it along with More

by DIANNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Lester Glenn Subaru responded

Hi DIANNC, Thank you for your positive review! We're glad to hear that Keith and the team were able to address your tire warning light promptly and efficiently! It's great that they went the extra mile by offering to perform the upcoming service and providing an exterior wash! We appreciate your continued satisfaction, and if there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

Waiting area comfortable, staff was friendly and polite. Work was completed in expected time frame. More

by DDEBLASIO0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Lester Glenn Subaru responded

Hi DDEBLASIO0, Thank you for your positive feedback! We're delighted to hear that the waiting area was comfortable, the team was friendly and polite, and the work was completed within the expected time frame. Providing a positive and efficient experience is important to us, and we're glad we could make your visit enjoyable. If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 17, 2023

Kathy Ottman was great. Professional and very helpful. My Subaru is not new but the technicians keep it running as if it was. More

by PSIMIONE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Monica, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer, Christopher Murdolo
Report | Print
Nov 24, 2023 -

Lester Glenn Subaru responded

Hi PSIMIONE7, Thank you for your positive feedback! We're thrilled to hear that Kathy was great, professional, and very helpful. It's wonderful to know that your Subaru is well taken care of by our technicians. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

November 16, 2023

Always GREAT services ! !!!! Ekaterina Espinosa very professional & helpful. She always makes sure everything is RIGHT!!!! LOVE Lester Glenn Subaru :) More

by LILLIEPAD17
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Lester Glenn Subaru responded

Hi LILLIEPAD17, Thank you for your fantastic review! We're delighted to hear that you always experience great service and that Ekaterina has been professional and helpful! Ensuring everything is right is what we strive for, and we're glad Ekaterina has consistently provided that level of service. We appreciate your loyalty, and if there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

November 15, 2023

Excellent service. Did everything that I asked for and more. Made sure that I got my car back when I requested a specific time that I needed it. Kathy has always bee More

by JMAN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Nov 16, 2023 -

Lester Glenn Subaru responded

Hi JMAN40, Thank you for your positive feedback! We're thrilled to hear about your excellent service experience and that Kathy made sure to accommodate your specific time request! Attentiveness to your needs is a priority for us, and we're glad Kathy provided that level of service. If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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