Lester Glenn Subaru - Service Center

Was taken right away for my interview with my service coordinator Keith Conroy and he was very patient with this old gal who needed an explanation about my 30,000 mile service check. He made me feel ver coordinator Keith Conroy and he was very patient with this old gal who needed an explanation about my 30,000 mile service check. He made me feel very comfortable. Everyone I spoke to along the way was so friendly and welcoming. More

Got there early and expected to wait a while. Before I knew it my car was in the service bay and soon I was on my way. Excellent! Before I knew it my car was in the service bay and soon I was on my way. Excellent! More

Long wait time, and problem not resolved after $395. They decided to Troubleshoot by rebalancing and aligning tires. Never checked anything else such as bent rim or other causes of vibration.This is 4th They decided to Troubleshoot by rebalancing and aligning tires. Never checked anything else such as bent rim or other causes of vibration.This is 4th time I have had tires rebalanced and aligned. They also overinflated tires by 6-7 PSI. I went to a Subaru dealer figuring I would finally get a resolve to the vibration issue but after the expense and time involved I still do not have the problem fixed. Very upsetting. More

Always courteous and friendly service department. They keep me well informed on what’s happening and always explain everything They keep me well informed on what’s happening and always explain everything More

I have only good things to say about all of the Lester Glenn dealerships from which I have purchased many cars. My only issue this time was the totally unexpected "report card" on my 2021 Forrester. I h Glenn dealerships from which I have purchased many cars. My only issue this time was the totally unexpected "report card" on my 2021 Forrester. I have 26K miles on the car and was informed my battery testing suggested I needed a new battery. I honestly don't remember having to replace a battery at such a low mileage. But, that's not the bad part- a battery for my car would cost close to $500!! I don't even use the Stop/Start system that came with the car and is always turned off as soon as I start my engine. This is supposedly one of the reasons these batteries don't last long. I wish I had known, but it was standard on the car. Not the dealers fault, but I think cars equipped with this system (it should be optional) should come with a warning about the battery cost. More

Eric Senatore and Keith Conroy are outstanding service reps. I took my 2025 chariot (her name is "Beauty") in for the 6 month check up, tire rotation and oil change, and they kept me posted on progress. reps. I took my 2025 chariot (her name is "Beauty") in for the 6 month check up, tire rotation and oil change, and they kept me posted on progress. They are the awesome and pay attention to details. More

Everything was handled professionally and in a courteous manner . I was pleased with all aspects of my time at the dealership manner . I was pleased with all aspects of my time at the dealership More

The valet service made drop off and checking in easy. The recommended work was done on time and they washed my car. The recommended work was done on time and they washed my car. More

The service at this Subaru is excellent. The work is done in a timely manner. The waiting room is friendly and functional. It is always a pleasure to work with Ekaterina! The work is done in a timely manner. The waiting room is friendly and functional. It is always a pleasure to work with Ekaterina! More

Subaru dealership is thorough and helpful when it comes to servicing your car. I trust them. to servicing your car. I trust them. More