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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,484 Reviews

1,484 Reviews of Lester Glenn Subaru - Service Center

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December 06, 2024

Nicole always greets us with a welcoming smile. The service is well coordinated and customer satisfaction is a priority. Our experience is definitely met with 💯 satisfaction. More

by RAPUZZIMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

As usual, your service was professional from start to finish. Thank you. love my Subaru! More

by PAULH40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

The dealership was clean and comfortable. The service advisor was kind and pleasant. The technician was very skilled at doing the inspection and creating a videotape for my reference. Unfortu More

by LULUBROG17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Kathy was great. She kept me informed as the service on my car was completed. You are a great company and I will continue to have my Subaru serviced there. More

by GENNYHARRINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
December 04, 2024

Nice people job was completed within estimated time surroundings were comfortable and check in was easy More

by SHOREHOUSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Excellent service with Kathy Ottmer. She is always attentive and pleasant to work with. Communication is excellent. More

by WHITING.DEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
December 04, 2024

Nicole always goes out of her way to make sure everything is done right. I always trust her advice and follow through. More

by CSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Ekaterina kept me informed during my service visit. Pleasant and professional. She told me about my service during my wait. More

by DEBIBAKER1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Easy Communication was efficient Bit pricey but done well Advisor was accommodating re loaner vehicles More

by SIEDDIE1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lester Glenn Subaru responded

Thank you for your feedback, SIEDDIE1414! We're glad to hear that the communication was efficient and that your service was done well. We understand that cost is an important factor, and we strive to offer the best value while providing top-quality service. We're also happy to know that our advisor was able to accommodate you with a loaner vehicle. We appreciate your trust and look forward to serving you again!

December 01, 2024

Nicole is knowledgeable and excellent advisor who relays any updates asap. I only wish the cost was less More

by PRALLIS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Lester Glenn Subaru responded

Thank you for your feedback, PRALLIS60! We're so glad to hear that Nicole provided you with excellent service and kept you informed with timely updates. We understand that cost is always an important factor, and we strive to offer the best value possible. Your feedback is truly appreciated, and we look forward to assisting you again soon!

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