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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,490 Reviews
Call Service Center (732) 966-9220

1,490 Reviews of Lester Glenn Subaru - Service Center

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September 27, 2024

Always professional and honest. The wait time was longer than I expected, but I was communicated this from the beginning. More

by Jeff G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Lester Glenn Subaru responded

Hi Jeff, Thanks for sharing your experience! We’re glad to hear that you found our team professional and honest! We appreciate your understanding regarding the wait time, and we strive to keep our customers informed every step of the way. If there's anything else we can assist you with, just let us know! Happy Driving, The Lester Glenn Subaru Team

September 27, 2024

Service was outstanding and Nicole is an asset to your company. Very professional and cordial. More

by ARTBP55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Lester Glenn Subaru responded

Hi ARTBP55, Thanks for sharing your experience! We're delighted to hear that Nicole provided you with outstanding service! We’re proud to have her on our team, and your kind words mean a lot to us. If you need any further assistance, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

September 27, 2024

Always excellent at Subaru of Toms River. Service was easily scheduled & easily done in a clean & friendly environment. Fast, easy & courteous people. Thank you! Eric did a wonderful job!! More

by POLLIWOGGISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 27, 2024

Always a good experience, from sales to service. Check in was fast and easy, and service rep was efficient and friendly. The wait time for service was reasonable, and I didn't have to readjust my se More

by DPATANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Arnold
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Sep 27, 2024 -

Lester Glenn Subaru responded

Hi Dpatania, Thanks for sharing your experience! We’re delighted to hear that you consistently have a good experience with us, from sales to service! It’s great to know that our team made your check-in fast and easy, and we appreciate your kind words about our service rep. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

September 26, 2024

Have always had a good experience dealing with my car being serviced. I worked with Ekaterina from the service department and she has always been very good with communication. They do a great job going o More

by jsteidle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Lester Glenn Subaru responded

Hi jsteidle, Thank you for your wonderful review! We’re delighted to hear that you’ve consistently had a great experience with our service department, especially with Ekaterina’s excellent communication! We pride ourselves on providing recommendations without pressure, ensuring you feel comfortable with your choices! We look forward to serving you for future service needs and when it’s time for a new vehicle. If you ever need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

September 26, 2024

Nicole is very pleasant and always ensures that there are no problems with my car. I never have to worry about anything unsafe or unexpected happening. More

by SPIKEANDTIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Lester Glenn Subaru responded

Hey SPIKEANDTIGER, Thank you for your fantastic review! We're delighted to hear that Nicole consistently provides you with pleasant service and peace of mind regarding your vehicle. Your safety and satisfaction are our top priorities! If you need anything else or have more feedback, don’t hesitate to reach out. We truly appreciate your support! Happy Driving, The Lester Glenn Subaru Team

September 26, 2024

Nicole is very customer friendly. Answered questions and made it easy for drop off and pick up. More

by JUSTUS3123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Sep 26, 2024 -

Lester Glenn Subaru responded

Hi JUSTUS3123, Thank you for your kind review! We’re thrilled to hear that Nicole made your drop-off and pick-up process easy and was friendly while answering all your questions! Customer satisfaction is our top priority! If you need anything else or have more feedback to share, feel free to reach out. We appreciate your support! Happy Driving, The Lester Glenn Subaru Team

September 26, 2024

The service was on time and very good. Nicole was friendly, very helpful and efficient. More

by VMACCHIAVERNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Lester Glenn Subaru responded

Hi VMACCHIAVERNA, Thank you for your great review! We’re delighted to hear that you had a timely and efficient service experience with Nicole! Her friendliness and helpfulness truly make a difference! If you need anything else or have more feedback to share, don’t hesitate to reach out. We appreciate your support! Happy Driving, The Lester Glenn Subaru Team

September 26, 2024

The service is always excellent and my car feels like new when I leave the shop every time. Thanks! More

by AMASSA86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Lester Glenn Subaru responded

Hi AMASSA86, Thank you for your fantastic review! We’re so glad to hear that you consistently receive excellent service and that your car feels like new after each visit! Your satisfaction means a lot to us! If you ever need anything else or have more feedback to share, feel free to reach out. We appreciate your support! Happy Driving, The Lester Glenn Subaru Team

September 25, 2024

Friendly environment. Work was quickly and efficiently. Customer service was helpful in setting up appointment More

by LOUISVERANGE
Recommend Dealer
Yes
Employees Worked With
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
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Sep 26, 2024 -

Lester Glenn Subaru responded

Hey LOUISVERANGE, Thanks for sharing your experience! We're thrilled to hear you enjoyed our friendly environment and efficient service! It's great to know our team made setting up your appointment easy for you. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

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