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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,490 Reviews
Call Service Center (732) 966-9220

1,490 Reviews of Lester Glenn Subaru - Service Center

Sort by
September 18, 2024

Keith explained everything well. Service was performed as requested. Service started on time. Love the coffee and popcorn. More

by CHUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Lester Glenn Subaru responded

Hi Chuck, Thanks for the great feedback! We're glad to hear Keith explained everything clearly and that your service went smoothly! It's awesome that you enjoyed the coffee and popcorn while you waited! If you ever need anything else, we’re here to help! Happy Driving, The Lester Glenn Subaru Team

September 17, 2024

Fabulous job in making it easy to keep my car safe and a pleasure to be serviced! More

by INGRIDCHRISTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Lester Glenn Subaru responded

Hi INGRIDCHRISTE, Thanks so much for the fabulous feedback! We’re thrilled to hear that we made keeping your car safe a pleasure! Our team is always here to ensure you have a great experience, and it’s wonderful to know we hit the mark. We look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

September 17, 2024

Highly organized and efficient as usual. Very comfortable waiting room with coffee & popcorn. However, at the time I went it was a little understaffed and the shop wait time seemed longer More

by RICHWSHERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Sep 17, 2024 -

Lester Glenn Subaru responded

Hi RICHWSHERM, Thank you for your feedback! We’re glad to hear you found our waiting room comfortable and enjoyed the coffee and popcorn! We apologize for the longer wait time and any inconvenience it caused. Rest assured, we’re always working to ensure we have enough staff to provide the best service possible! We appreciate your patience and look forward to serving you more efficiently next time! Happy Driving, The Lester Glenn Subaru Team

September 16, 2024

Ekaterina Espinosa is a valuable asset to the service dept. It's always a pleasure with Ekaterina. More

by NETTA204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Lester Glenn Subaru responded

Hey Netta204, Thanks for the shoutout! We're thrilled to hear Ekaterina consistently provides a great experience. She's definitely a valuable part of our service team, and we’re glad she makes your visits so pleasant! Happy Driving, The Lester Glenn Subaru Team

September 16, 2024

My experience at Lester glen was amazing. They had me in and out in no time. More

by BJANTELLA
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Lester Glenn Subaru responded

Hi BJantella, Thanks for the great review! We're thrilled to hear you had an amazing experience and that we were able to get you in and out quickly. If you ever need anything, we’re here for you! Happy Driving, The Lester Glenn Subaru Team

September 16, 2024

I am always pleased with Lester Glenn service, the people are always polite. I don’t like all the surveys. More

by JO.JAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Lester Glenn Subaru responded

Hi JO.JAC, Thank you for your kind words about our service and team! We’re glad to hear that you’re always pleased with your experiences with us! We understand that surveys can be a bit much, and we appreciate your feedback. If there's anything else we can do to make your experience even better, please let us know! Happy Driving, The Lester Glenn Subaru Team

September 14, 2024

Great communication and follow up by Nicole and excellent diagnostic and work skills by the service technician! More

by wabc77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 14, 2024

I find it comforting that when they’re fixing the car they keep you informed as to what they’re doing and why they’re doing it More

by ESTAIGER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ekaterina Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 14, 2024

Does nice work but is so expensive. Going in for an oil change is never under $150 but usually over $300 because THEY recommend other services. My service associate is very nice and un More

by J3A2R1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
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September 14, 2024

Honest fair friendly helpful know what they are doing clean efficient updating on service being done More

by UALLOWIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa, Kathy Ottmer
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