Lester Glenn Subaru - Service Center

I really appreciate the communication during the visit, including the explanation of my display and brake fluid situations. The time estimates provided were excellent as well, giving me a good idea of wai including the explanation of my display and brake fluid situations. The time estimates provided were excellent as well, giving me a good idea of wait times. More

Nicole is always amazing and always goes above and beyond the call of duty. She is caring, empathetic, and professional, which makes you know as a customer that you are in good hands. From insisting on a shu the call of duty. She is caring, empathetic, and professional, which makes you know as a customer that you are in good hands. From insisting on a shuttle ride, to researching extended warranty coverage, she hits every mark when it comes to fulfilling the Subaru promise to its customers. As far as Lester Glenn Subaru as a whole, it is an overall good experience, but not great. The Collision Center is disorganized and cannot keep track of paperwork, so I never got the sticker for my car hood. I also find the constant marketing about trade up offer and the persistently annoying sales people a turn off. More

Everyone was friendly, well spoken and polite. I might not want to hear what you have to say, but when it's calm and polite you can stay calm as well. I might not want to hear what you have to say, but when it's calm and polite you can stay calm as well. More

All staff were attentive and knowledgeable and provided excellent customer service. All questions were readily answered in regard to my vehicle issue. excellent customer service. All questions were readily answered in regard to my vehicle issue. More

Pulled in for service and within a few minutes was greeted. Service was done while I spoke to someone in sales. Received text when car ready. greeted. Service was done while I spoke to someone in sales. Received text when car ready. More

Service was good, but the rest of the dealership is shady! Will never buy another vehicle from them! shady! Will never buy another vehicle from them! More

Service was a wonderful experience. Nicole provided me with additional information which assisted me in deciding about future service. Nicole provided me with additional information which assisted me in deciding about future service. More

Pleasant people, quick & convenient service. Nicole is a gem. I especially appreciate the pop corn. Nicole is a gem. I especially appreciate the pop corn. More

Eric greeted me shortly after I arrived. We discussed what was included in my first visit since taking ownership of my vehicle. It was a very busy day however my vehicle was ready in about We discussed what was included in my first visit since taking ownership of my vehicle. It was a very busy day however my vehicle was ready in about an hour which is what Eric estimated. More

Just like every other time I have come in for my oil change, things went smoothly and we're painless. Nicole's display of professionalism and how personable she was is such an amazing unique combination change, things went smoothly and we're painless. Nicole's display of professionalism and how personable she was is such an amazing unique combination. More