Back

Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,494 Reviews

1,494 Reviews of Lester Glenn Subaru - Service Center

Sort by
May 22, 2024

It was a pleasure dealing with LG Subaru. The Service person was very helpful and car was done on time. Win-win. More

by ACJC410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lester Glenn Subaru responded

Hi ACJC410, Thank you for your kind words! We're delighted to hear that you had a pleasurable experience with us! It's great to know that our service person was very helpful and that your car was completed on time. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 22, 2024

I dropped the car off for a repair. The mechanic found another problem during the multi-point inspection which was also repaired. They gave a list of things on the inspection that they More

by THUGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lester Glenn Subaru responded

Hi Thugo, Thank you for sharing your experience! We're glad to hear that Bert, Eric, and Nicole provided courteous, fair, and honest service during your repair visit! It's great to know that you felt no pressure and appreciated the honest recommendations! We strive to ensure our customers feel comfortable and informed. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 21, 2024

I t was ok it would be nice if they had bagels or donut holes in the morning and afternoon maybe lemonade or infused water More

by PATRN53041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lester Glenn Subaru responded

Hi PATRN53041, Thank you for your feedback! We appreciate your suggestion for having bagels or donut holes in the morning and afternoon, along with lemonade or infused water. We'll certainly take this into consideration as we strive to enhance our customers' experience. If you have any further suggestions or feedback, please don't hesitate to let us know. We're here to make your visits as enjoyable as possible! Happy Driving, The Lester Glenn Subaru Team

May 20, 2024

The repair may have taken almost all day and the only update call I received was that it was fixed, but that's a major improvement from past experiences. At least it was fixed and they sent a driver to g More

by NUCET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lester Glenn Subaru responded

Hi NUCET1, Thank you for sharing your experience! We're glad to hear that, despite the repair taking most of the day, it marked an improvement from past visits! It's great to know that your vehicle was fixed and that we could provide a driver to assist you! We appreciate your patience and understanding. We'll be sure to pass along your thanks to Nicole. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 20, 2024

I had no problem scheduling my appointment, waiting. the employee I dealt with was very polite. More

by LDEAN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lester Glenn Subaru responded

Hey LDean79, Thank you for sharing your experience! We're glad to hear that scheduling your appointment was easy and that you had a pleasant waiting experience! It's great to know that our team member was very polite and helpful. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 20, 2024

All representatives are very courteous and respectful. I was kept informed throughout my wait time for service. More

by ANNETTELIGAMMARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Lester Glenn Subaru responded

Hi ANNETTELIGAMMARI, Thank you for sharing your experience! We're delighted to hear that all our representatives were courteous and respectful during your visit. Keeping you informed throughout your wait time for service is important to us, and we're glad we could make your experience seamless! If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 20, 2024

Nicole always goes out of her way to do a good job for Lester Glenn Subaru service customers. She is always pleasant, competent, and professional. Every detail is always explained clearly, and there are More

by Bob G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Lester Glenn Subaru responded

Hi Bob, Thank you for your glowing review of Nicole! We're thrilled to hear that she consistently goes above and beyond to provide excellent service to our customers! Your praise of her pleasant, competent, and professional demeanor means a lot to us. We'll be sure to pass along your kind words to Nicole. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 19, 2024

Eric delivered top notch assistance even though he wasn’t feeling his best. Linda is always a friendly face when I check out after service! Thank you to the entire team for helping me keep my car in good ord More

by JERSEYEBV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda
May 22, 2024 -

Lester Glenn Subaru responded

Hey JERSEYEBV, Thank you for your kind words! We're thrilled to hear that Eric provided top-notch assistance even when he wasn't feeling his best! Linda will be delighted to hear that her friendly face made a positive impact on your experience. We're grateful for your trust in our team to keep your car in good order. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

May 19, 2024

Kathy and the lester glenn service department always go above and beyond to make it an amazing experience. More

by JUSTINOAKLEY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
May 22, 2024 -

Lester Glenn Subaru responded

Hi JustinOakley89, Thank you for your kind words! We're delighted to hear that Kathy and our service department consistently go above and beyond to make your experience amazing! Your satisfaction is our priority, and we're here to ensure your vehicle receives top-notch care. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

May 19, 2024

This was an extremely pleasant experience. My expectations were exceeded throughout the entire process. I really appreciated the written communication and pictures detailing the process and sp More

by VINCENTMA1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Lester Glenn Subaru responded

Hi Vincent, We're thrilled to hear that your experience with us exceeded your expectations! Providing clear communication and detailed updates is important to us, and we're glad it made a difference for you! Nicole will be delighted to hear your kind words as well. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

...
79
...