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Bert Gomez

Overview Reviews (12) Inventory (266)

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Bert Gomez

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Bert Gomez

Service Manager

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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5.0

12 Reviews

Overview Reviews (12) Inventory (266)

5.0

12 Reviews

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12 Reviews of Bert Gomez

April 27, 2024

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Employee Rating

Service was great, thank you Kathy Ottmer for your help- especially with that scratch in my door. Also appreciated the inspection came with photos and video by the tech! especially with that scratch in my door. Also appreciated the inspection came with photos and video by the tech! More

by RACHELMAS86

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kathy Ottmer

Helpful 0

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April 20, 2024

Dealership Rating

Employee Rating

Courteous friendly and professional while eager to assist customers in anyway. Informative about service and needs for your care. assist customers in anyway. Informative about service and needs for your care. More

by ZAFFJ204

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Eric Senatore

Helpful 0

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Apr 24, 2024 -

Lester Glenn Subaru responded

Hi ZAFFJ204, Thank you for your review! We're delighted to hear that our team was courteous, friendly, and professional while eager to assist you in any way! Providing informative service and addressing your car's needs is important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

March 30, 2024

Dealership Rating

Employee Rating

It was awesome so smooth and Nicole was informative and timely. Easy to set appointment timely. Easy to set appointment More

by RCUTTI0214

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Eric Senatore

Helpful 0

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Apr 03, 2024 -

Lester Glenn Subaru responded

Hi RCUTTI0214, Thank you for your feedback! We're thrilled to hear that your experience was awesome and smooth! Nicole is dedicated to providing informative and timely service, and we're glad she could assist you! Making it easy to set appointments is important to us, and we're glad we could deliver on that front. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

March 28, 2024

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Employee Rating

Eric was fantastic! ! He explained every detail on the invoice. Also he made sure my coupons were being applied. When we were ready to leave he even backed up the car ! He explained every detail on the invoice. Also he made sure my coupons were being applied. When we were ready to leave he even backed up the car for us . Can't beat that!!! Everything is very clean and all the people I spoke to were very nice More

by BAIL969

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Senatore

Helpful 0

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Mar 29, 2024 -

Lester Glenn Subaru responded

Hi BAIL969, Thank you for sharing your experience with us! We're thrilled to hear that Eric provided fantastic service and went above and beyond to ensure that every detail was explained, your coupons were applied, and even backed up the car for you when you were ready to leave! Providing thorough assistance and ensuring customer satisfaction is what we aim for, and we're delighted that Eric delivered on that! We'll be sure to pass along your kind words to him. If you ever need anything else or want to share more about your experience, feel free to reach out. We appreciate your feedback and your trust in us! Happy Driving, The Lester Glenn Subaru Team

March 22, 2024

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Employee Rating

Great family owned business. I've bought amd serviced my vehicles here for years. Definitely recommend. I've bought amd serviced my vehicles here for years. Definitely recommend. More

by PARKINSON.BOB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Piro, Ronald Giordano, Lindsey Mulrain, Kerry Monica, Jr., Keith Conroy, Eric Senatore

Helpful 0

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Mar 25, 2024 -

Lester Glenn Subaru responded

Hi PARKINSON.BOB, Thank you for your loyalty and for sharing your positive experience with us! We're thrilled to hear that you've been buying and servicing your vehicles with us for years and that you recommend us! Your support means a lot to us. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more years of happy driving with us! Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

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Employee Rating

It's all about the people. .. Everyone there was so nice, bending over backwards to be helpful, patient with a million questions, etc. .. Everyone there was so nice, bending over backwards to be helpful, patient with a million questions, etc. More

by NurseErica13

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Piro, Lindsey Mulrain, Sean Hefner, Mike Boczkus , Jonathan Redwood

Helpful 0

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Mar 18, 2024 -

Lester Glenn Subaru responded

Hi NurseErica13, Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team! Providing exceptional customer service is our top priority, and we're glad to hear that everyone was helpful, patient, and accommodating during your visit. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 14, 2024

Dealership Rating

Employee Rating

GREAT CUSTOEMR SERVICE - we like Eric's Beard what a guy yes yes yes yes yes yes yes yes yes yes More

by urfave

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy

Helpful 0

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Mar 15, 2024 -

Lester Glenn Subaru responded

Hi urfave, Thank you for your enthusiastic review! We're thrilled to hear that you received great customer service and that you appreciate Eric's beard – what a guy indeed! We'll be sure to pass along your kind words to him. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 07, 2024

Dealership Rating

Employee Rating

Always pleasant experience with this dealership, friendly, professional and timely service. Subaru vehicles are the most reliable we've ever owned. friendly, professional and timely service. Subaru vehicles are the most reliable we've ever owned. More

by ROB@FOLINUS.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kathy Ottmer

Helpful 0

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Mar 08, 2024 -

Lester Glenn Subaru responded

Hi ROB@FOLINUS.COM, Thank you for your wonderful review! We're delighted to hear that you've consistently had pleasant experiences with our dealership and that you appreciate our friendly, professional, and timely service! We're also thrilled that you find Subaru vehicles to be the most reliable you've ever owned. Customer satisfaction is our priority, and we're glad we could meet your expectations. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

February 15, 2024

Dealership Rating

Employee Rating

Bert rectified my issue like a service manager should Kudo’s bert awesome experience at Subaru Kudo’s bert awesome experience at Subaru More

by FRAB510

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 16, 2024 -

Lester Glenn Subaru responded

Hi FRAB510, Thank you for sharing your positive experience with us! We're delighted to hear that Bert rectified your issue like a service manager should! Providing excellent service is what we aim for, and we're glad you had an awesome experience! We'll be sure to pass along your kind words to Bert. If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

January 30, 2024

Dealership Rating

Employee Rating

I only have good things to say about Chris in the svc dept. He was so helpful and nice. dept. He was so helpful and nice. More

by ZOEY1456

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy , Christopher Murdolo

Helpful 0

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Jan 31, 2024 -

Lester Glenn Subaru responded

Hi ZOEY1456, Thank you for your positive feedback! We're glad to hear that Chris was helpful and nice! If there's anything specific you'd like to share or if you have more feedback in the future, feel free to reach out! We appreciate your support and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Dealership Inventory (266 Vehicles)

2022 Subaru Crosstrek | used

Not Priced

2022 Subaru Crosstrek

used

Crystal White Pearl exterior

CVT

All-wheel Drive

Not Priced

View Vehicle Details

View Details

2023 Subaru WRX | new

$35,484

2023 Subaru WRX

new

Crystal Black Silica exterior

Manual

All-wheel Drive

$35,484

View Vehicle Details

View Details

2024 Subaru Crosstrek | new

$35,385

2024 Subaru Crosstrek

new

Magnetite Gray Pearl exterior

CVT

All-wheel Drive

$35,385

View Vehicle Details

View Details

2024 Subaru Forester | new

$38,437

2024 Subaru Forester

new

Crystal Black Silica exterior

CVT

All-wheel Drive

$38,437

View Vehicle Details

View Details

2024 Subaru Crosstrek | new

$35,500

2024 Subaru Crosstrek

new

Crystal Black Silica exterior

CVT

All-wheel Drive

$35,500

View Vehicle Details

View Details

2024 Subaru Legacy | new

$36,675

2024 Subaru Legacy

new

Crystal White Pearl exterior

CVT

All-wheel Drive

$36,675

View Vehicle Details

View Details

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