Levittown Ford

I took my car for recall. It took them two month to give an appointment. After two weeks, When I got my car back found antifreeze is leaking and could not start. I called bac It took them two month to give an appointment. After two weeks, When I got my car back found antifreeze is leaking and could not start. I called back my service advisor Michele Gerdon and towed my Ford Raptor to the repair shop. After a month calling her to find out the status of repair of my Raptor reaching out to Ford motor company finally I got my repair done. When I picked up my car on March 2, 2022, I asked my service adviser if leak was fixed which I had mentioned her from the start and in my email explaining her that I twice filled up antifreeze in two days. She assured me that her Tech did not find any leak. Two days later on Friday March 4, 2022 I found puddle of antifreeze under my Raptor and I took video which I send to her. I called her several time and left messages on her voice mail, no response from her. By the way she never call back to give me a status on the repair. I had to call her to find out what is going on with the repair of my Raptor. The dealership brags about the VIP service. I had bought Ford 4 working vans, 2 Expeditions, Explorer and Raptor and this is how they treat you (VIP). Sales-They treat you like very valuable person. Service is horrible. Service advisor never call back. Very disappointed. More

Treigh is wonderful, Darnel is terrible. Used to be good as salesman. Horrible as a manager. Demotion in order. Management not helpful and horrible customer service overall. Will complete Fo Used to be good as salesman. Horrible as a manager. Demotion in order. Management not helpful and horrible customer service overall. Will complete Ford survey with full details. USED TO RECOMMEND to everyone. Will NOT RECOMMEND. More

I just want to say that Treigh Washington is a fabulous person to work with. He is very patient, and he didn't mind all my questions. person to work with. He is very patient, and he didn't mind all my questions. More

Wonderful experience at Levittown Ford. Worked with me to get me in a car that is perfect for me. get me in a car that is perfect for me. More

OUTSTANDINGWhen I got there, Bob Warner came right over OUTSTANDING When I got there, Bob Warner came right over to help us. The car I was looking for was sitting on the showroom floor. We knew the car so OUTSTANDING When I got there, Bob Warner came right over to help us. The car I was looking for was sitting on the showroom floor. We knew the car so it was all about price. It took all of 10 minutes to learn that they were firm at $2,500 over MSRP. By the end of the day, I called Bob and gave him a $500 deposit over the phone. When I arrived the following morning the car was outside and ready to go. The process was simple. Bob had the credit app up on the screen ready to complete. The approval took about 10 minutes and I was on to the finance manager Eric Vila. Eric clearly explained all of the various payment options. There were no games at all. the price was the price, the programs were all from Ford. NO TRICKS AT ALL. I I got all the rebates shown online. There was no funny business with add ons to the invoice. While Bob and Eric finished the paperwork with me,Treigh Washington came out to set up the keys for each driver, providing us with an education about the vehicle that was amazing. Patience beyond and incredibly knowledgeable. What great teamwork. If you are in the market for a Ford, no better place to go. More

From the minute I met Bob, I liked him. He was extremely personable and knowledgeable while being professional. He never made me feel like he was selling me, he listened to my needs and matched me with the personable and knowledgeable while being professional. He never made me feel like he was selling me, he listened to my needs and matched me with the best solution. I didn’t rush to make my decision and test drove more than one F150 and he was patient and understanding. .After I made my decision he and Will were very accommodating for the pick up as well. I’m very pleased with my overall experience at Levittown Ford and it’s my third car from the VIP family of dealerships! More

All around rude. Place an online order, realized my mistake and asked to cancel it. Received a rude email… Imagine instead of being a jerk, you just canceled the order…. mistake and asked to cancel it. Received a rude email… Imagine instead of being a jerk, you just canceled the order…. More

Bob Warner was our sales professional. He was up front and honest with everything. I would recommend him and Levittown Ford to anyone looking for a vehicle. and honest with everything. I would recommend him and Levittown Ford to anyone looking for a vehicle. More

Levittown Ford is the go to car dealership in the area with the best customer service from start to finish. If you are looking to lease or buy a car, Levittown Ford should be your only stop. I highly rec with the best customer service from start to finish. If you are looking to lease or buy a car, Levittown Ford should be your only stop. I highly recommend them especially salesmen, Joel and Jason and Wil in finance. I continue to come back for my car needs because of the great experience that Levittown Ford provides each and everytime. More