Kevin Kirby

Bought a used 2021 mustang from this dealership 3 months ago with less than 15k miles on it. I dealt with Matthew Monahan, who for the most part was good...besides the fact that he lied about his knowledge ago with less than 15k miles on it. I dealt with Matthew Monahan, who for the most part was good...besides the fact that he lied about his knowledge of the vehicles history. I live 3 hours away, so I discussed the condition of the car over email. I was told, "The car is in great shape. It does have one little rock chip on the hood that has been touched up but other than that the vehicle is fully ceramic coated and it was done by a professional detailer. Car is mint in and out." I go into the dealership to buy the vehicle, and run into Kevin Kirby, the Pre Owned Manager who has been there for years, who tells me that the car was actually his own personal car. Told me he was getting rid of it for a dark horse. It's dark when I get there and the car is already outside (it was in the showroom prior), and I buy the car. Within 30 minutes I drive the car to get food on my way home, and notice a huge scratch on the driver side of the fender/front bumper. I ask Matthew about it only to be told "I'm sorry, I have no clue where that came from". Fast forward a couple months, the rear defroster malfunctions and the entire rear windshield shatters and needs to be replaced. Fast forward another month, and the paint is chipping on the passenger side of the front bumper. I take it to my local Ford dealer who tells me that this car has been previously repainted along both the bumper and passenger side fender, and the finish is all off. The previous paint is shown underneath the chipping paint. The bumper was misaligned with the hood and passenger side headlight (I didn't notice prior until they pointed all this out), and the inside of the front passenger fender/wheel well was all deformed. The CARFAX was clean, and only had one previous owner (the Pre Owned Manager of the dealership). Bottom line is that the dealership, or at the absolute least the Pre Owned Manager of the dealership, lied about damage to a used vehicle and misrepresented the vehicle in order to sell it to me. I am in touch with Ford Motor Company themselves about this issue which they have already escalated, and will be hiring an attorney. DO NOT TRUST THIS DEALERSHIP!!!!!! More

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Zaid and Kevin were instrumental in working on a deal to get me into a new car. They were extremely accommodating and knowledgable. I know they had my best interest in mind when it came time for me to upgra get me into a new car. They were extremely accommodating and knowledgable. I know they had my best interest in mind when it came time for me to upgrade into something new. They where always available for questions or concerns while the deal was being worked out. Thank you guys so much! More

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Great team at Levittown Ford. Got my new Maverick in just a few hours. Leo was my sales rep. He was very helpful throughout the process. From test drive to deliver the car. Also, Got my new Maverick in just a few hours. Leo was my sales rep. He was very helpful throughout the process. From test drive to deliver the car. Also, Eric the finance manager found the best financing option for me. And the sales managers also helped me get my Fordpass rewards towards my deal. If you want a Ford or any used car go to Levittown ford. They are the best. More

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My experience was outstanding! From the moment I was greeted immediately it was a smooth and ez purchase! The team at Levittown is very very professional! I would highly reco From the moment I was greeted immediately it was a smooth and ez purchase! The team at Levittown is very very professional! I would highly recommend them to anyone for any ford vehicle! I have purchased many vehicles in my 70 years this was number 1!!! Thank you Zaid, Kevin,, Matt , and Weil for a great transaction!! Sincerely Frank Loicano More

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Excellent customer service! Friendly helpful patient and outstanding staff!! Kevin helped my mom and made everything quick and easy for her!! My family will be going to ford at Friendly helpful patient and outstanding staff!! Kevin helped my mom and made everything quick and easy for her!! My family will be going to ford at this location for our future vehicles. More

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Thanks to ford dealership in Levitown bought out my car gave me top dollars the sell man Kevin really made it easy and quick transaction I highly recommend ford dealership of Levitown for any car sell or b gave me top dollars the sell man Kevin really made it easy and quick transaction I highly recommend ford dealership of Levitown for any car sell or buy , leased. Kevin was really professional, the man is quick to work . Really happy on selling my car . Will definitely come back . More

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Such an amazing experience, I bought my used bmw here and everything went quick and smooth. everything went quick and smooth. More

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The dealership is very clean and well maintained. I have been a loyal customer because they have been able to help me get a good deal. Hopefully the prince of cars go down soon I have been a loyal customer because they have been able to help me get a good deal. Hopefully the prince of cars go down soon More

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Our experience with Kevin, Dan and Treigh was absolutely seamless from start to finish. They were professional, knowledgeable, patient and thorough. I would absolutely recommend working with them and they seamless from start to finish. They were professional, knowledgeable, patient and thorough. I would absolutely recommend working with them and they have a very satisfied customer with an amazing new SUV. 5 Stars in my book!!!! More

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Great experience no pressure and all my concerns were taken care of immediately would definitely recommend taken care of immediately would definitely recommend More

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