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Lewisville Volkswagen
Lewisville, TX
2,649 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,649 reviews
Verified Customer
October 22, 2022
The initial process was really great but after purchasing the car I had a really hard time getting things taken care of. The moment I drove off the lot I had several issues that needed to be addre purchasing the car I had a really hard time getting things taken care of. The moment I drove off the lot I had several issues that needed to be addressed, and I had a very hard time working with my salesman to get these things looked at, the speakers in the car were rattling and the tint had scratches on it. I was able to get the tint taken care of but apparently there are no techs and I have to wait a month to get the speakers looked at. Usually when I purchase a car, they are doing their best to make sure the client is happy. My salesman said he could get me a keychain or a T-shirt, and I was told yes, and then ignored. Everyone was very friendly before I made my purchase. Wondering if I should go to a different dealership to take care of things. More
by Eurozap
October 22, 2022
Great customer service. Maurico and David are awesome assets to the VW brand. Have been purchasing VW's since 2009. Maurico didn't pressure or hassle me the way I've seen s Maurico and David are awesome assets to the VW brand. Have been purchasing VW's since 2009. Maurico didn't pressure or hassle me the way I've seen some salesmen do. He let me make my mind up about the purchase and he was knowledgeable and helpful about what was available. David made the paperwork process simple and easy. VW is the place to go for good service, great customer service and great cars. Thanks for everything! More
by Happy Customer
October 21, 2022
Extremely helpful and friendly staff! Have purchased multiple vehicles from here and will continue to do so! Have purchased multiple vehicles from here and will continue to do so! More
by Alexhetler7
October 21, 2022
The staff were very helpful and accommodating. Melissa was very personable. I left feeling like we were friends Melissa was very personable. I left feeling like we were friends More
by CINDY35
Employees Worked With
October 19, 2022
Have used Tim Larsen for years, he is fabulous. Melissa Ortiz handled our car this time. She was responsive and got us all the information in a timely manner. Bonus the car was ready earlier than e Melissa Ortiz handled our car this time. She was responsive and got us all the information in a timely manner. Bonus the car was ready earlier than expected. More
by MOJOBRINK
October 19, 2022
Responsive Courteous Respectful Good listening skills No pressure Happy with selection and purchase. Fair dealing pressure Happy with selection and purchase. Fair dealing More
by Clayton.sherley
October 18, 2022
Jason was a terrific guy to buy a car from at Lewisville VW! I recommend asking for Jason if visiting this Dealership. VW! I recommend asking for Jason if visiting this Dealership. More
by BIGCTEXAS
Employees Worked With
