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Lewisville Volkswagen
Lewisville, TX
2,634 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,634 reviews
October 15, 2022
Great customer service! Thank you Jake for all your help, we are happy to take home the truck we’re looking for. Thank you Jake for all your help, we are happy to take home the truck we’re looking for. More
by Edith
October 14, 2022
My rep Phillip was courteous, friendly and helpful. I appreciated being provided with a loaner while my car parts were scheduled to arrive. I was not inconvenienced by not having a car. I also apprecia I appreciated being provided with a loaner while my car parts were scheduled to arrive. I was not inconvenienced by not having a car. I also appreciated that the car was brand new!😁 I would definitely come back to this dealership! More
by meepps1
Verified CustomerEmployees Worked With
Phillip
October 13, 2022
Pete Hodges & John Chapman were helpful, knowledgeable and didn’t pressure me to buy anything I didn’t want. It was a great buying experience. and didn’t pressure me to buy anything I didn’t want. It was a great buying experience. More
by JANGUINN
October 12, 2022
Reliable, trustworthy. Kind. I have done business with this dealership for several years, and even though it has changed ownership over time it remains my top choice for au Kind. I have done business with this dealership for several years, and even though it has changed ownership over time it remains my top choice for auto needs. More
by MONAGFAUL
October 12, 2022
Excellent service and communication Glad to see the video of the car under the hood and under the car . video of the car under the hood and under the car . More
by chaznjean
Employees Worked With
October 12, 2022
Melissa was awesome. The manager, who’s name escapes me now, was even more helpful. The video they make of the multipoint inspection is greatly appreciated. It gives you The manager, who’s name escapes me now, was even more helpful. The video they make of the multipoint inspection is greatly appreciated. It gives you a comforting feeling knowing they really do look at everything. Best decision. More
by angelinapnicolau
Employees Worked With
October 12, 2022
Did a great job with my oil change on my Jetta GLI. Sent a video showing the underbelly and everything explaining condition of brakes, tires, CV joints and boots and advised me time for new tires. The Sent a video showing the underbelly and everything explaining condition of brakes, tires, CV joints and boots and advised me time for new tires. Then washed my car no charge and made my baby shine!!! More
by PICKLEDANDY
Employees Worked With
Rick Nowak
October 11, 2022
Sales person was friendly and accomodating. He explained everything clearly and i am happy with the service He explained everything clearly and i am happy with the service More
by AB
October 11, 2022
Melissa was very helpful and ensuring that I got the proper maintenance in my car proper maintenance in my car More
by FPIARAMIREZ
Employees Worked With
October 11, 2022
If you want the best, you have only to look right here in the heart of Lewisville. Family, Integrity and a Genuine spirit of goodness will greet you at the door. If you find anything else at other dealersh the heart of Lewisville. Family, Integrity and a Genuine spirit of goodness will greet you at the door. If you find anything else at other dealerships... turn around, walk right back out and find your way to Lewisville. Ask for John Chapman... if he can't find the answers... no one can. And if you need service, visit the amazing Melissa. She can fix anything! More
by Nancy.lane
