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Lewisville Volkswagen
Lewisville, TX
2,631 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,631 reviews
October 01, 2022
Tim and the service department overachieved my expectations re 10K service of my VW Atlas. Good experience! expectations re 10K service of my VW Atlas. Good experience! More
by NC.CONSTABLE
Verified CustomerEmployees Worked With
October 01, 2022
Great overall servoce and friendly! Enjoyed the video of the care provided and appreciated the video. Enjoyed the video of the care provided and appreciated the video. More
by jessalynn.colbert
Employees Worked With
October 01, 2022
All went well. All personnel were very friendly and knowledgeable as always as expected. Car was cleaned and all looked good. All personnel were very friendly and knowledgeable as always as expected. Car was cleaned and all looked good. More
by CMRJACKSON
Employees Worked With
September 30, 2022
I scheduled my service appointment in the middle of September, but the first available date was not until the 27th. In the past the delay was only a few days. Staff was ready for me when I arrived and September, but the first available date was not until the 27th. In the past the delay was only a few days. Staff was ready for me when I arrived and the service setup went smoothly. Tim kept me updated as needed and was honest about the challenges of the current business environment. The work was completed in a few hours and my GTI was nicely washed. Later on Tuesday afternoon, I noticed a fluid dripping very slowly from in front of my left front tire. I had not seen fluid leaks before the service. That evening I determined that the leaking fluid was a light green in color and was not engine coolant, and not my windshield washer fluid (I had used an orange WWF). The leak stopped on Wednesday morning. My conclusion is that something must have been spilled in that corner of the engine bay. More
by sam.cooper1
Employees Worked With
September 29, 2022
I had a recall that was easy, quick, and the staff was very helpful. The lobby had plenty of snacks and drinks available, wi-fi, tables spread apart to have room to work or lounge and the team was ready very helpful. The lobby had plenty of snacks and drinks available, wi-fi, tables spread apart to have room to work or lounge and the team was ready to offer answers to all of my questions. More
by JOSEPH.ROBERT.BAKER
Employees Worked With
September 28, 2022
John the Sales Manager and Drew in Sales were very helpful and helped us to find the vehicle that was right for my wife and were out the door the same day. Would recommend this dealer, with the very n helpful and helped us to find the vehicle that was right for my wife and were out the door the same day. Would recommend this dealer, with the very nice people they have. More
by jcblaze13
September 28, 2022
I love the service at that location it’s always excellent it can be better excellent it can be better More
by chicharos14
Employees Worked With
Other Employees :
Ryan Parli, Rick Nowak
September 28, 2022
We have never had such an excellent experience at a dealership! Everyone was great to work with! dealership! Everyone was great to work with! More
by Anewton249
September 27, 2022
Always the best experience with Lewisville VW. The Atlas is our second purchase in 3 years from Lewisville VW. Easy going and professional staff. The Atlas is our second purchase in 3 years from Lewisville VW. Easy going and professional staff. More
by Ed Stone
Employees Worked With
Mo5 Stars, Kevin in Finance 5 Stars, Chris Prudhomme
September 27, 2022
Good services offered to drive us home & pick us up when they do repairs, thnx friendly staff they do repairs, thnx friendly staff More
by STINGRAVE
Employees Worked With
Other Employees :
Ryan Parli, Rick Nowak
