Lewisville Volkswagen

Buying experience was excellent from beginning to end. Quick, efficient, and very low stress experience. Second VW purchased from this dealership. Highly recommend if you are looking for a VW. Quick, efficient, and very low stress experience. Second VW purchased from this dealership. Highly recommend if you are looking for a VW. More

This was probably the best experience we have ever had buying a vehicle. From the way Kaba kept us informed about our vehicle to Kevin that took care of the paperwork for us in finance that was even a ple buying a vehicle. From the way Kaba kept us informed about our vehicle to Kevin that took care of the paperwork for us in finance that was even a pleasure. We will defiantly look to them for our next vehicle purchase More

100k service and was Honest about thoroughly looking at my car and did not try to charge me for uneeded repairs my car and did not try to charge me for uneeded repairs More

I continue to have confidence in the service department. I've had the same service advisor (Tim Larsen) for the past 14 years and two vehicles. He is knowledgeable, courteous and friendly The service techs I've had the same service advisor (Tim Larsen) for the past 14 years and two vehicles. He is knowledgeable, courteous and friendly The service techs provide a thorough check and they arranged transportation home and back to the dealership once the car was ready. I'm satisfied!! More

Such a great dealership with great people working! Fastest car deal I’ve ever made. Fastest car deal I’ve ever made. More

Management was top notch. I would absolutely recommend this store to anyone who’s looking to buy a car. I would absolutely recommend this store to anyone who’s looking to buy a car. More

Never heard of this dealership, but they had an Escalade I wanted to buy. I give 5 Stars to the salesperson, Miguel. He was really fantastic (although he didn't need "Closer Chris" to come in and throw his I wanted to buy. I give 5 Stars to the salesperson, Miguel. He was really fantastic (although he didn't need "Closer Chris" to come in and throw his weight around - I give that guy two stars - maybe one). The dealership itself needs some TLC, imo. Nicer bathrooms, quality snacks, a Keurig with an assortment of coffee/tea choices, music or better decor to make the atmosphere attractive ... all of those things would add to improve the customer experience. I guess I'm used to the newer Honda dealerships as I've purchased an Odyssey and a CRV at them and they take the customer experience to another level. The finance guy (Joe) was laid back, easy to work with, explained things well, and I give him 5 stars, too. He was the only person who made me feel like I was shopping in the 21st century. Ultimately, I was there to buy a car and got one. The customer experience wasn't bad but I've had better. More

Tim was able to diagnose my battery issue and get me a new battery under warranty without an appointment. I thought it was my key battery, but turns out it was my car battery! I'm glad I wasn't stranded new battery under warranty without an appointment. I thought it was my key battery, but turns out it was my car battery! I'm glad I wasn't stranded. More

Staff was very helpful and service was finished in a timely manner. They even ran my vehicle through the wash when it was done. timely manner. They even ran my vehicle through the wash when it was done. More

The service was fine but the logistics are not fun to deal with. They have not had a loaner in a very long time and they kept saying I needed to be rescheduled until one was available. I waited as long a deal with. They have not had a loaner in a very long time and they kept saying I needed to be rescheduled until one was available. I waited as long as I could but finally had to just schedule my service, which was covered under warranty. However, because I had to wait several days for a “diagnosis,” I had to pay for 5 days worth of a rental car since I needed to go to work. VW covered one day. Just odd that it would take 5 days to diagnose a problem. More