Lewisville Volkswagen

Service scheduled at very short notice and completed ahead of promised time. Very satisfactory customer service. ahead of promised time. Very satisfactory customer service. More

Purchased a 2013 Ford Focus from them and the few minor issues I found they took care of them and left me with a nice clean good running vehicle. As the minor adjustment were made after the sale the car wa issues I found they took care of them and left me with a nice clean good running vehicle. As the minor adjustment were made after the sale the car was delivered to me which saved me time and energy of not havingto drive back again. Thse sales person Ivan was very professiona, attentive and repsonsive and please see him if you need to purchase a car. The balance of the staff that was invoi=lved in this transaction was # 1 class personified, I wiuld highly recommend this dealership if you desire a great car at a reoasnable price in this present economy. More

Ryan Parli, Service Consultant, and Darian Whitmarsh, technician, did a great job of getting all scheduled work completed very quickly. Appreciate all they did! technician, did a great job of getting all scheduled work completed very quickly. Appreciate all they did! More

Quick, easy, hassle-free buying experience! Everyone was very friendly and helpful! Will definitely recommend to others and be repeat customers! Everyone was very friendly and helpful! Will definitely recommend to others and be repeat customers! More

Wrote a letter to the parts manager about my poor service with no follow up. Service was not pleasant u til I got to the service department and the price quoted was 30% lower than what they charged me. with no follow up. Service was not pleasant u til I got to the service department and the price quoted was 30% lower than what they charged me. More

The Service Department's customer service was outstanding. They were timely, kept me informed, and I could hear their smile. My daughter and I found Melissa delightful to work with. Brandon al outstanding. They were timely, kept me informed, and I could hear their smile. My daughter and I found Melissa delightful to work with. Brandon also delivered great customer service in Melissa's absence. OUNTSTANDING!!! More

Excellent job. I would like to thank you for your help and overall hospitality. Certainly would recommend those guys! I would like to thank you for your help and overall hospitality. Certainly would recommend those guys! More

Lewisville VW is exceeding the standard of what excellence in sales, customer service, and hospitality look like. I've purchased now 3 cars through Mauricio and every single time it's been the smoo excellence in sales, customer service, and hospitality look like. I've purchased now 3 cars through Mauricio and every single time it's been the smoothest experience I've ever had buying a car. I've even sent family up there who have said the same. I reached out to Mo after our 2021 Atlas was T-boned in an accident and ultimately totaled. We searched the market for a new car that would fit the needs of our family and quickly realized that not only did the Atlas already do that but there wasn't another dealership that was as easy to work with as Lewisville VW. I shot a text over to Mo about the situation and what we were looking for and within an hour I had pictures of every available model on their lot texted to me. When we decided on one and came in, John Chapman stayed late on his shift to help us out and went above and beyond to make sure we were happy with our purchase. Lewisville VW has taken ALL of the stress and hassle out of buying a car. Very few people like to haggle with pricing, and I've never had to do that here. They always work their hardest to find a deal that we love and they haven't failed yet. Bottom line is, my family loves this dealership and appreciates the no-hassle, high-caliber hospitality and customer service they bring. This is what it should be to buy a car. More

I trade in my car here and everything is good and smooth. People are friendly here. People are friendly here. More

Jeffrey was very helpful and knowledgeable. He was able to answer all of my questions with ease. He was able to answer all of my questions with ease. More