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Lewisville Volkswagen

Lewisville, TX

4.8
2,649 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,649 reviews

June 16, 2022

Service scheduled at very short notice and completed ahead of promised time. Very satisfactory customer service. More

by VASANRS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wallace Gauthier
Jun 16, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience at Lewisville Volkswagen. We appreciate you! Make it a great afternoon.

June 15, 2022

Purchased a 2013 Ford Focus from them and the few minor issues I found they took care of them and left me with a nice clean good running vehicle. As the minor adjustment were made after the sale the car wa More

by Rich Carter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Lewisville Volkswagen responded

Rich, thank you for recognizing Ivan and our team at Lewisville Volkswagen. We appreciate your business and recommendation here on DealerRater. Enjoy your new Ford Focus... and we are here for you.

June 15, 2022

Ryan Parli, Service Consultant, and Darian Whitmarsh, technician, did a great job of getting all scheduled work completed very quickly. Appreciate all they did! More

by bz22marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darian Whitmarsh, Ryan Parli
Jun 15, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Ryan and Darian here on DealerRater this afternoon. We sincerely appreciate your business and recommendation. Make it a great afternoon and please let us know anytime that we may be of further service to you.

June 15, 2022

Quick, easy, hassle-free buying experience! Everyone was very friendly and helpful! Will definitely recommend to others and be repeat customers! More

by Lhastings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Lewisville Volkswagen responded

Congrats on your new Volkswagen. We appreciate your business and recommendation here on DealerRater. Please let Miguel, Joe, and David, know anytime that we may be of further service to you.

June 14, 2022

The Service Department's customer service was outstanding. They were timely, kept me informed, and I could hear their smile. My daughter and I found Melissa delightful to work with. Brandon al More

by JLWHITEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hill
Jun 14, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa and Brandon at Lewisville Volkswagen. We appreciate your business and recommendation.

June 14, 2022

Excellent job. I would like to thank you for your help and overall hospitality. Certainly would recommend those guys! More

by ef.pavl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussain Jafri
Jun 14, 2022 -

Lewisville Volkswagen responded

Congrats on your new Toyota and thank you for sharing your experience here on DealerRater. Please let Hussain know anytime that we may be of further service to you.

Jun 14, 2022 -

ef.pavl responded

Thnx

Jun 14, 2022 -

ef.pavl responded

Thnx,looking forward meeting you again

June 14, 2022

Wrote a letter to the parts manager about my poor service with no follow up. Service was not pleasant u til I got to the service department and the price quoted was 30% lower than what they charged me. More

by DERUBY2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Lewisville Volkswagen responded

David, I am very sorry you had a bad experience here at Lewisville Volkswagen. That is not the team that we strive to be at all. I will get to the bottom of it, I assure you, I don’t want you to feel like we are not doing the best we can for everyone that chooses to bless us with their business, honestly and fairly. I would like to speak to you if possible, so we can make this right for you. Sincerely, Danny Ragaglia

Jun 20, 2022 -

DERUBY2009 responded

Thank you very much, my number is 469-442-6640. I look forward to hearing from you.

June 13, 2022

Very friendly people! Had an amazing experience test driving and the finance process was very simple. More

by JC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Gassner
Jun 14, 2022 -

Lewisville Volkswagen responded

JC, congrats on your new Audi and thank you for sharing your experience with our team at Lewisville Volkswagen. We appreciate your business and recommendation.

June 13, 2022

Great experience everyone was very nice and most definitely worked hard to earn my business and trust! More

by shaunx20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussain Jafri, Jake Johnson
Jun 14, 2022 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen. Thank you for sharing your experience with us on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

June 13, 2022

I trade in my car here and everything is good and smooth. People are friendly here. More

by Yang Yang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Prudhomme
Jun 13, 2022 -

Lewisville Volkswagen responded

Congratulations on your new Mercedes and thank you for sharing your experience with Chris and Kastriot at Lewisville Volkswagen. We appreciate you!

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