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Lewisville Volkswagen

Lewisville, TX

4.7
2,637 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,637 reviews

May 02, 2022

Heather was great to work with. She made us comfortable with the negotiations and we never once felt pressured to buy. It was a great experience! More

by TAYLOR.CAMPBELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Zebrosky
May 02, 2022 -

Lewisville Volkswagen responded

Taylor, thank you for sharing your experience with Heather at Lewisville Volkswagen. We appreciate you! Congratulations on your new Volkswagen!

May 01, 2022

Tim Larsen is the most reliable service advisor at the dealership. Maybe the reason I keep buying and driving VWs. I have known him for almost 20 years. He should be considered an asset at the Service De More

by LPPOHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience over the years with Tim Larsen. And we agree, Tim is a very important part of our team at Lewisville Volkswagen. Thank you for recognizing him. We appreciate you!

April 30, 2022

Great customer service all the way around, very knowledgeable on what I was looking for and very approachable. More

by Andrew543
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Lewisville Volkswagen responded

Andrew, thank you for sharing your experience with our team at Lewisville Volkswagen. We appreciate you! Enjoy your new VW... we know that you will!

April 30, 2022

Solid customer experience. Very accommodating service department. Made certain our two car family were able to continue with our normal lives by providing a rental car, at no c More

by TERRY.ASHBY.IBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
May 01, 2022 -

Lewisville Volkswagen responded

Terry, thank you for sharing your service experience with Ryan and Lewisville Volkswagen. We appreciate your business and recommendation.

April 29, 2022

We bought a pathfinder. My experience exceeded my expectation. They didn't try to add or increase the cost like most dealerships. They actually care about their customers. I More

by Fiorenza.Tamara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Zebrosky
Apr 29, 2022 -

Lewisville Volkswagen responded

Tamara, thank you for sharing your experience with Heather at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you. Have a great weekend.

April 29, 2022

The work was done and the car was ready when they said it would be. The only difference I noticed was the steering wheel is now tilted left of center. More

by tfrank58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Apr 29, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. Please stop in anytime for one of our team members to take a look at your steering wheel. Have a great weekend.

Apr 29, 2022 -

tfrank58 responded

My car is due for an oil change soon and I will have it looked at then.

Apr 29, 2022 -

Lewisville Volkswagen responded

Sounds like a plan. We appreciate your business and recommendation!

April 27, 2022

salesmen very nice thank you, i know i was buying a used car but when i got there. it didnt look like the pictures. i was told they would detail it and it was very dirty, one fender was so sun faded it was More

by Dmyankeeme
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wallace Gauthier
Apr 27, 2022 -

Lewisville Volkswagen responded

We do offer a good amount of higher mile "as is" cars. In this market it’s hard to find anything affordable and we’ve made the decision to offer these less expensive vehicles to the public, rather than take them to auction. I’m glad you got to inspect the vehicle in person prior to deciding to purchase it, and we are sorry you’ve had a couple small issues with it already. If you’d like to bring it right back and swap out for one of our certified pre owned units please just call us. Thank you. Hussain Jafri

Apr 27, 2022 -

Dmyankeeme responded

I’ve got the car just about finished repairing. My comments were just to help. even though they are as is cars more info other than it’s a great car would have been nice. Your dealership is very nice and all the employees are very good and helpful. But a little more info before the drive to your location would have been nice. Wife is very happy with it and when I’m done it will be even nicer, thanks for the reply.

Apr 29, 2022 -

Lewisville Volkswagen responded

We are glad that your wife is happy with the car. We are committed to doing our very best when it comes to communications and delivering excellence at Lewisville Volkswagen. We do appreciate your feedback and hope that you have a great weekend.

April 27, 2022

I recently had two great experiences with Lewisville Volkswagen. My girlfriend leased a 2022 Volkswagen Taos and I sold Lewisville VW my 2019 Jetta. Both transactions were flawless and we were in and ou More

by mweinzierl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eagan, Hussain Jafri, Chris Prudhomme
Apr 28, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your experience with our team at Lewisville Volkswagen. We appreciate you and your trade-ins. We hope that your girlfriend is enjoying her new Tiguan. Please let us know anytime that we may be of further service to you.

April 26, 2022

Team was professional and very courteous. My VW got the oil changed and tires rotated in no time flat! Great job! More

by GENO.lopez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Lewisville Volkswagen responded

Geno, thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

April 26, 2022

Ryan was my service advisor, and he was absolutely fantastic! I had a scratch on my rim, and he got me into a loaner. Rim looks great! Thank you so much, Ryan. More

by John & amanda snedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Apr 27, 2022 -

Lewisville Volkswagen responded

John and Amanda, thank you for sharing your service experience with Ryan at Lewisville Volkswagen. We appreciate you!

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