Lewisville Volkswagen

I love this dealership. The people working there are all so professional & funny. I love the atmosphere. They took really good care of me and my car in a very timely manner! The people working there are all so professional & funny. I love the atmosphere. They took really good care of me and my car in a very timely manner!! Ryan was amazing to work with! More

Melissa was my service advisor for this unexpected trip to the dealership service department. Initially my vehicle was taken in for an issue the VW app alerted me to, which they weren’t able to replic to the dealership service department. Initially my vehicle was taken in for an issue the VW app alerted me to, which they weren’t able to replicate. There were some other issues that existed (brake flush, 2 tires that were very well worn, and two filters that needed replacement as well) which I found odd because this vehicle was purchased as a CPO in August of 2020. We hadn’t even put 3500 miles on it since purchasing, and I asked her wouldn’t those items have been replaced (services performed) as part of the certification process? She wasn’t sure, as she usually deals with new cars, but would partner with her used car manager to get some answers. Ultimately, all the items were addressed (at no cost to me) and they even performed an oil change and wash as well. I have to say that I’m very happy with the service and thankful that Melissa was able to intervene with the management staff to correct these issues. This turned out to be an exemplary experience, and VW should be happy to have these folks representing their brand. More

They help you get a good offer, and. People are good lije the deals the got. People are good lije the deals the got. More

Great service. Very curtious and prompted us immediately.... everyone is helpful there. We will continue to go back for service on our vehicle Very curtious and prompted us immediately.... everyone is helpful there. We will continue to go back for service on our vehicle More

Lee was very helpful I’m making sure our needs were met with our new vehicle. with our new vehicle. More

Had my vehicle worked on and spent $2000 and was back a few months later with the same related problem. It was not warranted and of course had to spent another $2000. I really don’t trust any service depar few months later with the same related problem. It was not warranted and of course had to spent another $2000. I really don’t trust any service departments. More

Simple, fast, clear, precise, accountable, transparent. Overall Great experience. My start to finish experience was awesome, loved it. Looking forward to a continued relationship and experience. Overall Great experience. My start to finish experience was awesome, loved it. Looking forward to a continued relationship and experience. More

This is the second vehicle we have purchased from Lewisville Volkswagen. Heather was extremely helpful and found us the perfect car!! She is very easy to work with and they are no pressure sales are Lewisville Volkswagen. Heather was extremely helpful and found us the perfect car!! She is very easy to work with and they are no pressure sales are awesome. I highly recommend Lewisville Volkswagen and Heather for your next car purchase. Todd Starnes More

Service at Lewisville Volkswagen is always one and done! Friendly professional honest dealership. Great service great technicians best dealership. Friendly professional honest dealership. Great service great technicians best dealership. More

It would be nice if you had loner cars. Great service and my air is now working in my car. Great service and my air is now working in my car. More