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Lewisville Volkswagen

Lewisville, TX

Overview
Employees
Reviews
Vehicles
4.8
2,650 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,650 reviews

March 16, 2022

Ivan and Houssain were incredibly flexible and delivered excellent service in helping us create the perfect deal with the perfect car for me and my family! More

by Christian Reis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussain Jafri, Pete Hodges
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Mar 16, 2022 -

Lewisville Volkswagen responded

Christian, congratulations on your new Chevrolet. Thank you for recognizing, Ivan, Hussain, and Pete. We appreciate you! Enjoy this beautiful weather.

March 16, 2022

Always happy to have Melissa oversee my vehicle repairs. Also, love the videos at every visit. More

by PETPARTNERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa here on DealerRater. We appreciate your business and recommendation. Make it a great week!

March 16, 2022

VW kept my car for a week to fix the air conditioner. They did not fix it it’s not working and I have to take it in again for them to get the parts to fix it again. Also the outside mirror protector fell More

by JCREITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 16, 2022

Easiest buying experience I’ve ever had at a dealership. Jeffrey was great to work with, I’ll definitely be a return customer. More

by Osprey2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Ramsbottom
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Mar 16, 2022 -

Lewisville Volkswagen responded

Congratulations on your new VW and thank you for sharing your experience at Lewisville Volkswagen. Please let Jeffrey know anytime that we may be of further service to you. We appreciate you!

March 16, 2022

Volkswagen Lewisville made trading my vehicle in easy and convenient! Huge thanks to Mr. Andrew and Mr. Joe for the amazing service and hospitality! We love our Volkswagen! More

by Ealexander6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert
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Mar 16, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Andrew and Joe here on DealerRater. We appreciate your business and recommendation. Make it a great week and enjoy this beautiful weather.

March 15, 2022

Fast and clear communication from the Associate. 40k dealer service was completed without issue and in less than 2.5 hours. More

by jonathangibbons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Ouzts
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Mar 15, 2022 -

Lewisville Volkswagen responded

Jonathan, thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

March 15, 2022

My experience was great, It was our 2nd VW and Wallace was our salesman. What was important, he didn't push us and he explained everything clearly. I'm happy that we found this dealer. More

by MARCIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Gauthier
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Mar 15, 2022 -

Lewisville Volkswagen responded

Congratulations on your new Volkswagen! Thank you for sharing your experience with Joe and Wallace here on DealerRater. We appreciate you!

March 15, 2022

It’s very hard to get ahold of the dealership to schedule maintenance, but they were able to get me in with a walk-in appointment More

by PDMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Ouzts
Report | Print
Mar 15, 2022 -

Lewisville Volkswagen responded

Please reach out to me anytime that we may be f further service to you. You have my sincere apology that you were not able to reach someone on the phone. I would also recommend our online service scheduling at https://www.lewisvillevw.com/scheduleservice.html. Thank you. Peter Smith Service Director Lewisville Volkswagen 893 S Stemmons Frwy Lewisville TX 75067 972.538.0714 psmith@boardwalkautogroup.com www.LewisvilleVW.com

March 14, 2022

Jeffrey was pleasant, not pushing, let me make my own decision. Glad I found you guys... More

by hhicklen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Ramsbottom
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Mar 14, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Jeffrey at Lewisville Volkswagen. We appreciate your business and recommendation. Enjoy your new Nissan and please let us know anytime that we may be of further service to you.

March 14, 2022

My experience was great Everyone was so helpful and caring They made the whole experience pleasant. I have been a VW owner for over 20 years and would not drive anything else. because of people like yo More

by Bscross1936
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember everyone's name , but they all get 5 stars!!!!!, Heather Zebrosky
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Mar 14, 2022 -

Lewisville Volkswagen responded

Thank you so much for the kind words and loyalty to the brand and to Lewisville Volkswagen. We really appreciate you! Please let Heather and our team know anytime that we may be of further service to you. Make it a great week.

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