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Lewisville Volkswagen

Lewisville, TX

4.7
2,637 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,637 reviews

October 23, 2021

This is my 3rd VW to purchase in the last 4 years (2 from Lewisville VW). I came in just for an oil change and recall work, and ended up buying my 2nd vehicle from them! The service has been excellent from More

by J. Conrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW and thank you for recognizing our sales and service team at Lewisville Volkswagen. We are here for you anytime that we may be of further service. Enjoy this beautiful weather we are having in North Texas.

October 23, 2021

I bought a used car, they didn’t aware me about missing parts from the vehicle also some dents, really disappointed. In their carfax advertisement they hide those areas intentionally I can feel. You don’t More

by SAM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : From Finance it was nice., Wallace Gauthier
Oct 25, 2021 -

Lewisville Volkswagen responded

Sam, you have my sincere apology that we did not meet your expectations. Please call me on my direct line at 972.538.0681, so I can learn more about what transpired with your pre-owned car purchase. Thank you. Jason Villa General Manager Lewisville Volkswagen 893 S Stemmons Frwy Lewisville TX 75067 972.538.0681 jvilla@boardwalkag.com www.LewisvilleVW.com

October 23, 2021

Mo greeted me upon arrival. Very friendly, open and welcoming. Never felt pressured. Was very knowledgeable, conversational, inviting. Very reasonable when making the deal. Very impressed with how Volk More

by BIGB625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurico Puig , Jason Bryant
Oct 25, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing Mo and our team at Lewisville Volkswagen. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

October 23, 2021

Omar went above and beyond to finalize a deal with a great package and payment price. His attitude and level of care towards clients are a great asset to the Lewisville volkswagen location. More

by Isabella Guimaraes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Elwir
Oct 25, 2021 -

Lewisville Volkswagen responded

Isabella, thank you for recognizing Omar and our team at Lewisville Volkswagen. We appreciate you! Enjoy your new VW... we know that you will!

October 22, 2021

Always quick and helpful, for small issues they don’t even charge. Absolutely professional and customer focused More

by sai.vasudeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing Melissa and Lewisville Volkswagen. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

October 21, 2021

It was an excellent and smooth experience. My salesman Jeffrey was quick to help and was extremely helpful in answering all my questions. I’d recommend him and even buy more vehicles here in the future! More

by KDKOCHNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Ramsbottom
Oct 21, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Jeffrey and Lewisville Volkswagen. We appreciate you! Make it a great day and please let us know anytime that we may be of further service to you.

October 21, 2021

Worst car buying experience I’ve ever had, and I’ve bought a lot of cars! More

by HOSMOSIS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew - Most deceitful sales person I’ve ever encountered and lacks integrity
Oct 25, 2021 -

Lewisville Volkswagen responded

You have my sincere apology that we did not meet your expectations. Please call me on my direct line at 972.538.0681, so I can learn more about what transpired with your pre-owned car purchase. Thank you. Jason Villa General Manager Lewisville Volkswagen 893 S Stemmons Frwy Lewisville TX 75067 972.538.0681 jvilla@boardwalkag.com www.LewisvilleVW.com

October 20, 2021

Great buy experience in buying new VW Taos 2022. It was simple, crisp and fast More

by KALYAN.SIRIVELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan, Jason Steward
Oct 20, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW Taos! Thank you for sharing your experience with us on DealerRater we appreciate you! Please let Chris and Jason know anytime that we may be of further service to you. Make it a great day.

October 20, 2021

Overall experience was fine. Wished that it didn't take over 2 hours. The could also not push car leasing over financing so much. More

by LATONYAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wallace Gauthier, Hussain Jafri
Oct 20, 2021 -

Lewisville Volkswagen responded

Congratulations on your new VW and thank you for sharing your experience with insight with us on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

October 18, 2021

Had a great experience. Chris and Chris took great care of me and my wife. More

by abrooks31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Prudhomme, Chris Riccitelli
Oct 18, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Chris Prudhomme and Chris Riccitelli at Lewisville Volkswagen. We appreciate your business and recommendation. Make it a great week!

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