Lewisville Volkswagen - Service Center

I had the car less than a month and issues with that I had to pay for. LED light went out the first week I had it. I wanted to get it fixed they said it would take three days get done. So I got it fixed a had to pay for. LED light went out the first week I had it. I wanted to get it fixed they said it would take three days get done. So I got it fixed at my earliest convenience charged me $250+.Will trade car in asap. More

Excellent customer service and great communication. Both the technician and service team were a pleasure to deal with. Both the technician and service team were a pleasure to deal with. More

My car was in for repairs for nearly two months. First, there was a 10-day waiting period for which I had to rent a car. Then, no sooner had I picked up the car than I had to return it because the a First, there was a 10-day waiting period for which I had to rent a car. Then, no sooner had I picked up the car than I had to return it because the airbag lights were on. Picked up again a few days later to have the same thing happen. After waiting for over a month, I finally got my car back yesterday and am hoping that nothing else will go wrong. While I am very dissatisfied with the mechanical staff, Tim Larsen was very helpful. More

Always take care , been with the dealer for around 4/5 years and never have any problems, excellent service years and never have any problems, excellent service More

The employees were courteous and knowledgeable. I will continue to use this dealership.thank you I will continue to use this dealership.thank you More

Lewisville Volkswagen always strives to meet your needs. Excellent Customer Service and vehicles! I’m on my 5th Volkswagen from them! I’ll be back! Excellent Customer Service and vehicles! I’m on my 5th Volkswagen from them! I’ll be back! More

Good customer service. Very long wait, with appointment. Never received the video recording of the multipoint inspection, that was the main reason I went there in the f Very long wait, with appointment. Never received the video recording of the multipoint inspection, that was the main reason I went there in the first place, despite asking multiple times. More

Worked with Melissa at your location. She's very personal, professional and knowledgeable. She kept me informed throughout the process. She's very personal, professional and knowledgeable. She kept me informed throughout the process. More

Even though it took longer than expected to get my car repaired, they went beyond the call of duty to accommodate me! repaired, they went beyond the call of duty to accommodate me! More

They helped me to get in and out quickly. They were able to check the tire pressure and do a car wash and I made it to work on time. They wrr er e all very nice They were able to check the tire pressure and do a car wash and I made it to work on time. They wrr er e all very nice More