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Lewisville Volkswagen - Service Center

Lewisville, TX

4.7
967 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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967 Reviews of Lewisville Volkswagen - Service Center

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June 20, 2023

Tim was amazing! He made sure I had rides to work and to pick up my car! I’ll never go to another dealership! More

by ACWALLACE07
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Lewisville Volkswagen responded

We're so glad to hear that Tim provided you with such exceptional service! Thank you for choosing Lewisville Volkswagen, and we look forward to serving you again in the future. Have a great day!

June 20, 2023

5 stars to Melissa for her service and thorough explanation of the service done to the car. Time done was also an hour ahead of estimated wait time which is awesome. More

by asconpavia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Lewisville Volkswagen responded

We're so glad to hear that Melissa provided you with excellent service and a thorough explanation of the work done on your car. Thank you for taking the time to leave us a great review! We appreciate your business.

June 20, 2023

Excellent keeping my aware of what was happening with my car. Great communication all around More

by negatron.omegatron
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Lewisville Volkswagen responded

We're so glad to hear our team hit the mark with attentive communication! Thanks for working with us at Lewisville Volkswagen!

June 18, 2023

I have been going to lewisville Volkswagen the last two years. They always give me an excellent services. Charles help with my last visit. He was very helpful with my requests. More

by Ayda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles White
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Jun 19, 2023 -

Lewisville Volkswagen responded

Ayda, thank you so much for your loyalty and kind words! We're glad that Charles was able to assist you during your recent visit. We appreciate your business and hope to see you back at Lewisville Volkswagen!

June 15, 2023

20K mile checkup and oil change addressed in a timely and in a quality manner. Good about getting the work done in a timely fashion. More

by stevelgilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Lewisville Volkswagen responded

We're glad to hear that your 20k-mile checkup and oil change were addressed in a timely and quality manner! Our team at Lewisville Volkswagen is committed to providing efficient service while maintaining high standards. Thank you for choosing us and we look forward to assisting you in the future!

June 15, 2023

I waa able to get my issue fixed pretty quick. The employees were very nice. More

by devlynnhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
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Jun 15, 2023 -

Lewisville Volkswagen responded

We are grateful for your positive feedback about Lewisville Volkswagen. Thanks so much for stopping in for service.

June 14, 2023

Great care by everyone at VW LEWISVILLE! Rick Nowka is a freaking rock star answering many questions even after my visit!!! More

by HOLLY.MAXWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
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Jun 15, 2023 -

Lewisville Volkswagen responded

This is exactly the kind of feedback we work hard for at Lewisville Volkswagen, Holly! We're elated that Rick and the team hit the mark with attentive assistance. Thanks for the glowing praise!

June 14, 2023

Amazing customer service. Loved the video they share with the findings and to explain the suggested work to be performed. More

by Pedro G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
Report | Print
Jun 15, 2023 -

Lewisville Volkswagen responded

Pedro, we really appreciate your fantastic review of our customer service at Lewisville Volkswagen! We're glad to hear that you enjoyed the video we provided to explain the suggested work on your vehicle. Thank you for choosing us and trusting us with your automotive needs. Have a great day!

June 14, 2023

Great service as usual. Tim kept me informed during the whole process and provided a loan car while my car was in service! More

by DAMTEXAN819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Chapman
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Jun 15, 2023 -

Lewisville Volkswagen responded

We're delighted to hear Tim welcomed you back with attentive communication and could offer a loaner vehicle while yours was serviced! Thanks for working with us at Lewisville Volkswagen!

June 10, 2023

My car wouldn’t start, it was towed to Lewisville VW and the service advisor stated it would be several days. They discovered it was a battery covered under warranty and finished it up in a couple of hours. More

by jamie.volden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Lewisville Volkswagen responded

We're thrilled to hear that we could assist you with your vehicle, Jamie! Thank you for sharing your positive review of Lewisville Volkswagen. We hope to see you back again down the road!

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