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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
952 Reviews

952 Reviews of Lewisville Volkswagen - Service Center

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July 29, 2022

Appreciated the multi point inspection and repair diagnosis/service advisor communication and finishing repairs before the estimated timeframe. More

by derekreece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Land
Jul 29, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

July 29, 2022

This is the best Vw dealer I’ve been to. Melissa is an outstanding service advisor and has always been genuine and kind and straight to the point of what my vehicle is in need of. I will alw More

by 1971510ER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli, Rick Nowak
Jul 29, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Melissa and the Lewisville Volkswagen team. Drive safely and we hope to see you back again down the road!

July 29, 2022

Excellent customer service. This was our first time. We were great fully satisfied with service More

by andresl.osorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Lewisville Volkswagen responded

We're so glad your first experience didn't disappoint! Thank you for the amazing review and for trusting Lewisville Volkswagen with your automotive needs - we'll be here if you need us down the road!

July 28, 2022

I had a great experience at this dealership! The staff was very friendly and helpful. When I picked up my car after having it serviced it was like driving a new car. Shiny and clean inside and o More

by Flygirlann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Lewisville Volkswagen responded

This is the kind of feedback we work hard to receive at Lewisville VW! We're so glad our team welcomed you with courteous assistance and outstanding service. Thanks for taking the time to review us!

July 27, 2022

Ryan Parli was very attentive and so helpful! Thanks a million! He saved my day and provided excellent costumer service. Kirsten More

by kirsten629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Jul 27, 2022 -

Lewisville Volkswagen responded

Thanks so much for taking the time to give Ryan a shoutout. It means a great deal that you can rely on Lewisville VW to make sure your needs are met. Safe travels!

July 26, 2022

Very efficient service. We were kept informed of progress and time for pick up. Our car was washed when we picked it up. We have used this service department for several yea More

by hondahoney49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Lewisville Volkswagen responded

Thanks for sharing and leaving Lewisville VW a five-star review! We appreciate your confidence in our services. Have a great day!

July 22, 2022

Always a truly amazing experience. The courtesy transportation is top notch! Maintenance crew is one of a kind. More

by Rojam140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Lewisville Volkswagen responded

We are thrilled that the Lewisville VW team continues to deliver five-star service. See you next time!

July 21, 2022

fast, friendly service. coordinated with auto glass experts to install a new windshield. atkept me informed. got me a shuttle to my house. More

by CHRISTOPHEREASTWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Lewisville Volkswagen responded

Christopher, we love seeing reviews like this! We're glad our team provided quick, courteous, and communicative assistance and accommodated your transportation needs with a shuttle. Many safe and happy miles from everyone at Lewisville VW!

July 21, 2022

Ryan was great. The service was just right and completed before the amount of time promised. It was not the usual wait wait. Very timely and professional on all fro More

by pjunenicholson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Jul 21, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that Ryan delivered such a successful service experience. Safe travels, and we hope to see you back again at Lewisville VW!

July 20, 2022

Always kind, courteous, and helpful technicians. Love love love the video sent to me! I appreciated receiving an explanation of what was done, why and what service was needed in my next visit. More

by MUZICMKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Jul 20, 2022 -

Lewisville Volkswagen responded

When we see words like "courteous" and "helpful" it lets us know we are doing a great job! Thank you for sharing your service experience at Lewisville VW. Come back anytime!

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