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Lewisville Volkswagen - Service Center

Lewisville, TX

4.7
957 Reviews

957 Reviews of Lewisville Volkswagen - Service Center

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April 19, 2022

Peter Smith and his team did an excellent job troubleshooting and repairing my cooling fans. They would run all the time. They even had them in stock which enabled my car to be returned same day. More

by MIKEMURDOCK56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Azhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Lewisville Volkswagen responded

Mike, thank you for recognizing Peter Smith and our team at Lewisville Volkswagen. We appreciate you! Make it a great week.

April 17, 2022

The service team did a great job, were fast and highly recommended, I’ll come back More

by jose23juarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Lewisville Volkswagen responded

Jose, thank you for sharing your recent service experience with Melissa on DealerRater. We appreciate you.

April 17, 2022

The Lewisville VW Service team is always a pleasure to deal with! This recent tech made the service video fun More

by melbogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique
Apr 18, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your experience with our service team. We are here for you! Please let us know anytime that we may be of further service to you.

April 17, 2022

The service writer was professional and friendly. Took in our car even though our appointment did not show up on his Ipad. The service was completed in a timely manner and we were presented with a cl More

by COONLEYFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagen
Apr 18, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Lewisville Volkswagen. We appreciate you!

April 17, 2022

Great experience. We regularly service our 2 cars at this dealership and always appreciate the customer service More

by txmcbeesw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with both of your cars at Lewisville Volkswagen. We appreciate your business and recommendation. Make it a great week!

April 16, 2022

I brought my Passat in for servicing recently and worked with Service Advisor Tim Larsen. Tim was very clear on what needed to be done and why. He listened carefully and patiently responded to my question More

by TODDHELIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Lewisville Volkswagen responded

Todd, thank you for sharing your recent service experience for your Passat with Tim. We appreciate you. Please let us know anytime that we may be of further service to you.

April 15, 2022

Quick courteous service as usual. Tiguan was inspected, serviced, cleaned and washed ahead of schedule. Thanks More

by RERDMANN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your recent Tiguan service experience. We appreciate your business and recommendation.

April 15, 2022

Ryan has to be the absolute best service writer ever! Honestly, I had about given upon the service department until I recently dealt with Ryan. Oh my gosh, a service writer that actually cares about More

by tiffergibson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
New service writer, add Ryan to the list please
Apr 15, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Ryan on DealerRater. Please let us know anytime that we may be of further service to you. We appreciate you and yes, we will get Ryan added today.

April 14, 2022

I found them to be very helpful. My Jetta just needed a manufacturer recall taken care of which didn't cost me anything but I was still treated as a valued customer. More

by M07J13S81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Lewisville Volkswagen responded

We are here for you. Thank you for recognizing Tim and our commitment to service at Lewisville Volkswagen. We appreciate you!

April 13, 2022

Tim Larsen was quick to remedy the issue with my VW Jetta. Great Service as always... More

by ROBERT.LARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Lewisville Volkswagen responded

Robert, thank you for sharing your service experience with Tim Larsen. We appreciate you. Have a great evening.

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