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Lexus Carlsbad

Carlsbad, CA

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690 Reviews
Call Dealership (760) 444-0176
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5444 Paseo Del Norte

Carlsbad, CA

92008

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690 Reviews of Lexus Carlsbad

April 24, 2022

We had a great experience at Lexus Carlsbad for our first 5,000 mile service. Kimberly was great and very helpful getting us a shuttle to have lunch while we waited for our car to be finished. We will return More

by carla748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello carla748, Thank you for taking the time and sending us your feedback and for giving us 5 stars. We sincerely appreciate you and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 24, 2022

Outstanding service! Very courteous and professional. Could not have been better. I would happily recommend Lexus Carlsbad to all of my friends. Keep up the good work! More

by jesse.jackson8.civ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello jesse.jackson8.civ, Thank you for taking the time and giving us 5 stars. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 24, 2022

Ashley is my hero! She does an amazing job and is terrific to work with. Thank you!!! More

by RICHARDVBAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello RICHARDVBAILEY, Thank you for taking the time and sending us your feedback. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 23, 2022

Great, friendly, efficient service. Solved my problem and kept me informed. And the car was returned looking like a million bucks. More

by attybush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello attybush, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 23, 2022

Great experience! Extremely satisfied! Everyone is extremely helpful and extremely friendly! I love this location! More

by kristygonzalez299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello kristygonzalez299, Thank you for taking the time and sending us 5 stars. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 23, 2022

The dealer stayed open late in the day so could my car towed to the service department. The next day they diagnosed the problem and got it fixed. They kept me informed along the way. More

by griffith.t.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello griffith.t.lewis, Thank you for taking the time and giving us 5 stars and for choosing our dealership for your service needs. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 22, 2022

Good experience friendly and helpful. My husband could not be at the appointment so they spoke to my husband via phone to discuss what needed to be done. More

by Mochimotion
Recommend Dealer
Yes
Employees Worked With
Chris Dressler, Lesley Bermingham
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello Mochimotion, Thank you for taking the time and giving us 5 stars. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 22, 2022

Very professional and easy to work with ! I recommend choosing Lexus of Carlsbad for your dream car 👍🏼 More

by Kevin barba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Garcia , Randy DelPrado, Haley DeAnda, Cortney Garner, Aisha Ruiz, Mariangela Corte
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello Kevin barba, Thank you for taking the time and sending us your feedback and giving us 5 stars, we sincerely appreciate you and we look forward to seeing you on your next visit. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 22, 2022

Gary Kiner was our sales consultant he did an excellent job helping us to choose a car that fit us. He found the car we wanted and was great about keeping us informed on the delivery date. It was a great e More

by JULIEAJBT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kiner, Aisha Ruiz
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello JULIEAJBT, Thank you for taking the time and sending us your feedback and 5 stars. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecre@lexusescondido.com

April 22, 2022

I had great service and I am really happy with my car! Thank you so much! More

by maibouhon
Recommend Dealer
Yes
Employees Worked With
Ariel Perea
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello maibouhon, Thank you for taking the time and for giving us 5 stars. We thank you for choosing our dealership for your service needs. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

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