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Lexus Carlsbad

Carlsbad, CA

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rated
690 Reviews

5444 Paseo Del Norte

Carlsbad, CA

92008

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690 Reviews of Lexus Carlsbad

April 22, 2022

They are the BEST customer oriented dealership in San Diego county. Very professional and helping our needs. I have been associated with them since 2003 and purchased half a dozen or so cars from them More

by PRABODHPATEL1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
May 24, 2022 -

Lexus Carlsbad responded

Hello PRABODHPATEL1113, We thank you for taking the time and giving us 5 stars and we sincerely appreciate you being a loyal customer. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 21, 2022

Ashley Dorschel was wonderful. Very prompt, efficient, and an excellent communicator. My RX was completed earlier than promised, and sparkling clean as a bonus. More

by ADIETOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
May 24, 2022 -

Lexus Carlsbad responded

Hello ADIETOR, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 21, 2022

Very response, courteous and positive from beginning to end of job in all communications. Thanks More

by n_ick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
May 24, 2022 -

Lexus Carlsbad responded

Hello n_ick, Thank you for taking the time and giving us 5 stars and we hope to able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 20, 2022

Quick and efficient check in. Clear explanation of work to be fine in car. Efficient provision of loaner car. Car well maintained, work executed as agreed. More

by peterddob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
May 24, 2022 -

Lexus Carlsbad responded

Hello peterddob, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day, Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 20, 2022

Always friendly and expedient service at Lexus Carlsbad. Appreciate their professionalism and friendly service each time More

by cee.mccarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
May 24, 2022 -

Lexus Carlsbad responded

Hello cee.mccarley, We thank you for taking the time and sending us your feedback and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 20, 2022

Everyone is very friendly and helpful. Each visit has been a pleasant experience and the staff make it easy. More

by TANYAOBERMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
May 24, 2022 -

Lexus Carlsbad responded

Hello TANYAOBERMARK, Thank you for taking the time and sending us your feedback and giving us 5 stars, we sincerely appreciate you. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 20, 2022

Very prompt and professional service. Every one was very helpful and more than courteous. A very good experience! More

by Marcyall
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop, Ryan Claudin, Lesley Bermingham, Mariangela Corte
May 24, 2022 -

Lexus Carlsbad responded

Hello Marcyall, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is helpful and courteous and we look forward to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 20, 2022

Matt and Courtney were fantastic. Really took their time to walk through everything with me and make sure I made the best decision for my needs. I would highly recommend them and this More

by shellenemarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney Garner
May 24, 2022 -

Lexus Carlsbad responded

Hello shellenemarie, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 20, 2022

Excellent service. Communicate well what is going on with vehicle during any service process. Would recommend to friends and family. More

by cmoore597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
May 25, 2022 -

Lexus Carlsbad responded

Hello cmoore597, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you and we look forward to seeing you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 20, 2022

The people are very friendly curtious to their customers I would recommend to others the service they provide to their customers More

by ZANEMINER40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Torres, John Castillo, Abigail Bishop, Chris Dressler, Kim Porter, Lesley Bermingham, Celeste Strametz, Stephanie Lopez, Greg Sugii, Daniel Ortega
May 24, 2022 -

Lexus Carlsbad responded

Hello ZANEMINER40, Thank you for taking the time and giving us 5 stars and we sincerely appreciate you and look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager wecare@lexusescondido.com

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